Share via

Dictionary attack mitigation triggered and the provided authorization was ignored by the provider.

Anonymous
2022-09-19T00:15:33+00:00

Hello,

I know a thread has been posted before about this issue, but I'm having the same problem, with a different twist.

Windows seems confused on whether or not my microsoft account has a Windows Hello Pin. It asks me to create a pin, but says I have one and the account has been locked because "You've entered an incorrect PIN too many times." and gives me the error Dictionary attack mitigation triggered and the provided authorization was ignored by the provider.

If I select "I forgot my PIN" this is what it says:

When I go to "Settings > Accounts > Sign-in options" it says that I have to Add a PIN.

I just did a fresh install of Windows because of this issue and it's STILL happening. I saw something about a TPM issue on a different thread, but when I run "tpm.msc" this is what I get.

Let me know if you can help!

Thanks

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
  1. Anonymous
    2022-09-19T01:05:02+00:00

    Hi Matt. I'm Greg, 10 years awarded Windows MVP, here to help you.

    Have you tried resetting the TPM? See how here:

    https://www.nextofwindows.com/how-to-clear-and-...

    If you have Bitlocker make sure to have the Key or decrypt it first.

    Then if necessary Reset the PIN and set it up again:

    https://www.technewstoday.com/change-pin-windows/

    Report back results for each step so I know what else to suggest.

    Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    4 people found this answer helpful.
    0 comments

12 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2022-09-19T03:07:03+00:00

    I'm happy to help, Matt. You're welcome here any time.

    Were you able to disconnect and remove the School account to get your permissions all back? It sometimes takes a few restarts.

    Let me know if I can help further. I'll stay subscribed to this thread in case you need anything else, until the system locks it in a few months.

    Also if any particular post provided the solution, please mark it as Answer or Helpful to help others who find this thread.

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2022-09-19T01:58:30+00:00

    I apologize, I glanced at the second link, and when it was telling me to go to Sign-In options to remove my PIN, I didn't read further. I see the Destructive PIN reset now. I'll read through it and try that. I'll report back.

    Thanks

    0 comments
  3. Anonymous
    2022-09-19T01:49:25+00:00

    Have you done the destructive PIN reset in the guide I gave you?

    0 comments
  4. Anonymous
    2022-09-19T01:44:51+00:00

    I do not have a TPM

    0 comments