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Blurry screen on external monitor

Anonymous
2022-08-12T10:32:34+00:00

Hello when I try to use 1080p on my second monitor I get a message saying this is not the optimal resolution... (u can read the message in screenshot), And the screen (the external one because I am using a laptop) becomes kinda blurry u can see in the screenshot. I thaught the quality would get better since its higher resolution

Windows for home | Windows 10 | Devices and drivers

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  1. Jan J.23 13,410 Reputation points Independent Advisor
    2022-08-12T12:57:17+00:00

    Hello, I'm Jan and I'm happy to help you today. I'm sorry that you are experiencing this problem. What is the exact model of the monitor? But if the monitor supports the 1080p resolution most likely the issue is caused by the graphics driver, display settings, or can be a display/hdmi cable problem.

    1. Rollback or Reinstall the graphics drivers.

    Press Windows Key + X

    select Device Manager

    Expand Display Adapter

    select your Graphics Card

    then roll back the driver.

    If the rollback option is greyed out, Uninstall the driver

    then restart your computer.

    Open Windows Update then click check for update.

    This will download and reinstall the needed display drivers,

    Or download the latest driver from the manufacturer's support website.

    Install the driver and restart your computer.

    Then try to check if the resolution is already listed in the Display Settings.

    1. Check the display settings.

    Right-click on your desktop background

    Select Display settings.

    And under "Choose Display"

    select the monitor on the list

    Under Display Information

    Click the Display Adapter properties for Display

    Click Adapter Tab

    Click List All modes

    From the list select the monitor's native resolution and supported refresh rate of the monitor

    Scroll down then select Advance display settings.

    Ensure that the refresh rate matches the monitor's supported refresh rate.

    1. If that didn't work. Try using another display/hdmi cable.

    20+ people found this answer helpful.
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