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Nvidia Graphics Driver Not Compatible With This Version of Windows

Anonymous
2022-09-26T04:59:30+00:00

PC Specs

•Microsoft OEM System Builder DVD | Windоws 10 Home | 64-bit | Intended use for new systems

•Intel i7-6900K Processor (20MB Cache, up to 3.70 GHz) FC-LGA 2011-v3,BX80671I76900K

•MSI Extreme Gaming Intel X99 LGA 2011 DDR4 USB 3.1 Extended ATX Motherboard (X99A Godlike Gaming)

•EVGA GeForce RTX 3090 FTW3 Ultra Gaming, 24GB GDDR6X, iCX3 Technology

•Corsair Vengeance RGB Pro 32GB (2x16GB) DDR4 3600mhz (PC4-28800) C18 AMD Optimized Memory

•Toshiba OCZ RD400 Series Solid State Drive PCIe NVMe M.2 128GB with MLC Flash

To preface, I did a Windows reset and cleaned only drives with Windows, due to an issue I was having where the PC would randomly crash, then power on/off repeatedly. Resetting Windows seemed to fix the crashing and turning off/on issue.

However, now I am unable to see my GPU in device manager and task manager, as well as unable to install Nvidia Drivers due to "Nvidia driver not compatible with this version of Windows".

I have the latest version of Windows 10 updates installed. Also I think it is worth mentioning that before resetting Windows, I was able to update to latest gpu drivers as well as latest Windows updates with no issues.

I have tried all suggested fixes I could find that other people have tried as well with no luck, including manually installing Nvidia Driver from Nvidia drivers download page that matches my specific GPU, and still I get the same incompatibility message, and am unable to update drivers.

I have run the dxdiag command and found that my current Windows version is 64 Bit (10.0, Build 10586) however, in the display tab of dxdiag, display mode is currently showing 32 bit, 64hz. Also, the WDDM is 1.3

It may be worth mentioning that in device manager, as I said before my GPU is not displayed, however, under display adapters all that shows is Microsoft Basic Display Adapter. I have tried disabling/uninstalling with no success.

Any help/suggestions is much appreciated!

Rich

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. DaveM121 872.1K Reputation points Independent Advisor
    2022-09-26T06:39:12+00:00

    Hi Rich,

    I am Dave, I will help you with this.

    The version (10586) of Windows 10 installed on your PC is 7 years out of date that is why you get that error when you try to install any modern version of the Nvidia device driver.

    To be able to install the Nvidia drivers you would need to update your version of Windows 10 and because that version is so old, it will not update successfully, it would be best to create a Windows 10 bootable USB and clean install the latest version of Windows 10 by booting from that.

    10+ people found this answer helpful.
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