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I am having issues with error code 0xc0000098

Anonymous
2022-11-16T02:11:09+00:00

I have error code 0xc0000098 and can’t get out Basically my computer has error code 0xc0000098 and the boot letter is missing so it basically says File:\BCD where it’s supported to say Boot/BCD so I cannot access recovery environment because whenever I press F1 it’s just a black screen and then goes back to the blue screen and the only bootable drive I have is a USB (my computer does not have a drive to put a disk in), is there anything I can do to fix it

I did receive an answer to this issue before to use another PC to download a bootable media to my computer but the only problem was that I don’t have another PC to use on it so I am kind of stuck on this screen

I also received another answer saying to go to a library or Internet cafe but those all require membership which I don’t have so I’m kind of stuck, basically all I need to do is find a way to make it to the Windows loading screen with the dots which I can’t access so then after I do gain access to it I can go to advanced recovery and get back and fix my BCD boot drive

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2022-11-16T07:06:01+00:00

    Hello KEKKEK,

    Good to see you in Microsoft Community.

    Depending on the error code you provided, your current problem was caused by a corrupted system startup item. Since you don't have another computer available to make a USB recovery disk, you can first try winRE, which comes with the system repair environment below.

    Steps to enter winRE (From a black or blank screen)

    1. Hold down the power button for 10 seconds to turn off your device.
    2. Press the power button again to turn on your device.
    3. On the first sign that Windows has started (for example, some devices show the manufacturer’s logo when restarting) hold down the power button for 10 seconds to turn off your device.
    4. Press the power button again to turn on your device.
    5. When Windows restarts, hold down the power button for 10 seconds to turn off your device.
    6. Press the power button again to turn on your device.
    7. Allow your device to restart into Automatic Repair, and select Advanced optionsto enter WinRe.
    8. On the Choose an optionscreen, select TroubleshootAdvanced options. Image

    Visit Start your PC in safe mode in Windows (microsoft.com) to view the specific operation steps.

    1. Choose "Startup Repair" to try the system automatic repair;
    2. Select "Command Prompt", then log in with your account, and run the commands below.
       sfc /scannow
      
       chkdsk X: /f
      
       bootrec /fixmbr
      
       bootrec /fixboot
      
       bootrec /scanos
      
       bootrec /rebuildbcd
      
    3. If you installed the system update before the system is abnormal, you can use "Uninstall Updates" to uninstall recent updates (which include Quality updates and Feature updates, try both).
    4. "Startup Settings" > "Restart", after the restart, you'll see a list of options. Select 4 or press F4 to start your PC in Safe Mode. Or if you'll need to use the internet, select 5 or press F5 for Safe Mode with Networking. Then try to log in normally. If you can successfully enter safe mode, run the commands in step 2 to repair possibly corrupted system files.
    5. If you have created a system restore point before, you can restore it to that state using the "System Restore", but the data since the establishment of the restore point will be lost, please operate with caution.
    6. If none of the above solutions work, you can reset the system (on the Troubleshoot page), and you can choose whether to keep your user data or not.

    If the above solution still does not make it to winRE, sorry, you have to make a startup disk in another available computer and need a USB flash drive with at least 8GB of free space. You can ask your friends for help or ask your computer manufacturer for offline technical support.

    If anything is unclear, please do not hesitate to let me know.

    Best Regards,

    Mosken_L - MSFT | Microsoft Community Support Specialist

    30+ people found this answer helpful.
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  2. Anonymous
    2022-11-21T09:26:35+00:00

    Hello KEKKEK,

    I haven't received your message yet. If there's anything else I can do for you or something's unclear, don't hesitate to let me know.

    Best Regards,

    Mosken_L - MSFT | Microsoft Community Support Specialist

    10 people found this answer helpful.
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  3. Anonymous
    2022-11-30T02:24:34+00:00

    Hello KEKKEK,

    I haven't received the message from you in 96 hours, we will no longer observe this thread. If you do need further help please create a new thread to discuss those concerns.

    Best Regards,

    Mosken_L - MSFT | Microsoft Community Support Specialist

    9 people found this answer helpful.
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