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PC Health check says I'm eligible for Windows 11, Update & Security settings say I am not.

Anonymous
2022-11-19T03:35:30+00:00

Hi!

In the Update & Security settings for my pc it states 'This PC doesn't currently meet the minimum system requirements to run Windows 11 and refers me to the PC Health Check app.

Using the PC Health Check app it says 'This PC meets Windows 11 requirements'

Am I missing something?

Kind regards,

Katie.

Windows for home | Windows 11 | Install and upgrade

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  1. Lester Bernard Reyes 78,515 Reputation points Independent Advisor
    2022-11-19T04:16:55+00:00

    Hi and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

    I understand the issue you have, nothing to worry I am here to help, since the PC health check is all good, it is actually all good to upgrade to Windows 11, to do that:

    Go to this link: https://www.microsoft.com/en-in/software-downlo...

    Download Windows 11 Installation Assistant and follow the prompt to upgrade.

    Let me know how it goes and I hope that helps.

    Bernard

    Independent Advisor

    100+ people found this answer helpful.
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  1. Anonymous
    2022-11-19T04:19:43+00:00

    Hi Katie,

    I'm Hethwik.

    Can You check if you have tpm 2.0 on your pc.

    To know if you have a compatible tpm:

    If you have a Tpm that is compatible, If it shows up or not; Reply to this thread.

    1. press Win Key + R together.
    2. you'll find a program named run pop-up.
    3. Type: tpm.msc on the bar.
    4. now, you'll find a window, where it shows if you have compatible Tpm module. Like shown below in screenshot.

    3 people found this answer helpful.
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  2. Anonymous
    2022-11-19T04:39:16+00:00

    👍 Happy to help

    2 people found this answer helpful.
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  3. Anonymous
    2022-11-19T04:37:30+00:00

    Hi Bernard!

    Thank you - Windows 11 is currently installing!

    I appreciate your quick reply.

    Have a great day!

    2 people found this answer helpful.
    0 comments
  4. Anonymous
    2022-11-19T04:36:37+00:00

    Hi Hethwik,

    I do have TPM 2.0 enabled which is compatible.

    Thank you for your help!

    1 person found this answer helpful.
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