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Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll

Anonymous
2022-10-11T18:10:49+00:00

Hi All,

Revit 2016 application is crashing frequently on Windows 10 with the following error: Please advise if you have felt the similar issue.

Log Name:      Application

Source:        Application Error

Date:          11/10/2022 3:33:33 PM

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      COMPUTERNAME

Description:

Faulting application name: Revit.exe, version: 16.0.428.0, time stamp: 0x54e77deb

Faulting module name: clr.dll, version: 4.8.4515.0, time stamp: 0x624ce98e

Exception code: 0xc0000005

Fault offset: 0x00000000006833c0

Faulting process id: 0x30a8

Faulting application start time: 0x01d8dd54177c090a

Faulting application path: C:\Program Files\Autodesk\Revit 2016\Revit.exe

Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll

Report Id: 5728fca9-1402-4a0a-816f-34fbdb852ff7

Faulting package full name:

Faulting package-relative application ID:

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2022-10-14T08:24:54+00:00

    Hi Paul Navera,

    Thank you for the information.

    I tried running system file checker. And also I tried the following as well:

    1- System file checker

    2- I did repaired the DotNet Framework.

    3- Installed Windows latest updates

    4- Disabled the DEP completely by command prompt

    However, this time the Revit crashed with different error message: (the following is the error message):

    ==================================================

    Process File : Revit.exe

    Event Name : Stopped working

    Event Time : 14/10/2022 10:16:25 AM

    User Name : All Users

    Exception Code : 0xc0000005

    Exception Code Description: Access Violation

    Exception Offset : 0x00037508

    Fault Module Name : ntdll.dll

    Fault Module Version: 10.0.19041.2130

    Process Path : C:\Program Files\Autodesk\Revit 2016\Revit.exe

    Report File Size : 80,112

    Report File Path : C:\Users\All Users\Microsoft\Windows\WER\ReportArchive\AppCrash_Revit.exe_4c7a3447f1dc5c9ffd7d912274f1fcebe73badf6_940bc9c7_0ef5f74e-de0d-48d2-b115-1170aefae381\Report.wer

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  2. Anonymous
    2022-10-11T19:01:33+00:00

    Hi MK242,

    I'm Paul and I'm here to help you with your concern.

    I will first recommend that you use System File Checker to check and fix corrupted system files that may be the cause of the issue. Please refer to the link.

    https://support.microsoft.com/en-us/help/402652...

    I hope this helps. Feel free to ask back any questions and keep me posted.

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