Hi JodieKitten.
I'm David, and I'm happy to help you.
What scans are you referring to? Are the DISM and SFC commands?
Make sure Windows is updated:
https://support.microsoft.com/en-us/windows/upd...
If Windows is already updated or updating didn't help. Do the procedures below.
In the Microsoft Store, sign out of your Microsoft account and sign in again.
Then see if the problem is resolved.
If it persists, run the troubleshooter:
- Press "Windows + I" and select "System > Troubleshoot";
- Select "Other Troubleshooters";
- On "Windows Store Apps" click on "Run".
Clear your Microsoft Store cache.
- Press "Windows + R";
- Type WSReset.exe;
- Click OK.
If the problem persists, reset the Microsoft Store app:
- Press "Windows + I" and select "Apps > Apps & features";
- Look for "Microsoft Store", click on the three dots and select "Advanced Options";
- Under "Reset", click "Reset" and click "Reset" again.
– Also, try the "Repair" option in the same place if Reset doesn't work
If it persists, re-register the Microsoft Store.
- Press "Windows + X" and select "Windows Terminal (Admin)";
- Type or paste the following command and press Enter:
Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
Note if the command will run correctly or will have a red message.
- Restart the PC.
I hope this helps. Feel free to ask back any questions.