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Windows 11: touchscreen iiyama plt2754msc doesn't work

Anonymous
2022-10-23T09:41:18+00:00

I have Windows 11 and installed the iiyama ProLite T2754MSC tochscreen. In the device manager the HID touchscreen driver is installed. Also I added TouchGuide in the registry. But still, no touch on the screen. I also updated the drivers for the monitor. Unfortunately there is no driver on the iiyama homepage to download.

Can anybody help?

best, Michel

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-10-23T10:59:31+00:00

    Thank u Dave.

    I‘m using a HDMI and a USB cable, so yes both. Also, windows i recognizing the touch I guess (in the device manager).

    Best

    Michel

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  2. DaveM121 872.6K Reputation points Independent Advisor
    2022-10-23T10:15:28+00:00

    Hi Michel,

    I am Dave, I will help you with this.

    What method/cables ae you using to connect the iIyama monitor to your PC, are you using the video cable for the monitor signal and also the USB cable for the touch capability?

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  3. DaveM121 872.6K Reputation points Independent Advisor
    2022-10-23T16:02:54+00:00

    Hi Michel,

    If that did not get the touch capability working, the best option is to contact IIyama support on the link below, they will be able to investigate why touch support on their monitor is not working.

    https://www.iiyama-monitors.co.uk/help-and-support

    ________________________________________________________

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    .

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  4. Anonymous
    2022-10-23T15:57:50+00:00

    did all that right know… still no reaction.

    I don‘t understand it. 🤷🏻‍♂️

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  5. DaveM121 872.6K Reputation points Independent Advisor
    2022-10-23T11:49:30+00:00

    Hi Michel,

    Thank you for that information, try to uninstall the HID Touchscreen driver in Device manager, then restart (not shut down) your PC and then check if Windows has installed a new driver and if the touchscreen is working correctly, if not, try disconnecting the USB cable, wait a few seconds and then re-connect it.

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