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Windows 11 - Windows Security says no TPM, but Devices Manager, TPM.MSC and Security Processor that i have TPM 2.0

Anonymous
2022-11-02T00:50:24+00:00

Hi,

Strange behaviour in Windows Security in Windows 11, today show warning about i don't have TPM

Translation:

"Security Processor

There is no TPM available, your device may be vulnerable"

In TPM.MSC show this:

Translation:

"Status

The TPM is ready for use"

"TPM Manufacturer Information

Manufacturer Name: NTC Manufacturer Version: 7.2.2.0 Specification Version: 2.0"

In the Settings app, when I type "Security Processor", it opens the Windows Security app and shows me information about my TPM:

Translation

"Specifications

Manufacturer Nuvoton Technology (NTC)

Manufacturer version 7.2.2.0

PPI specification version 1.3

TPM specification sub-version 1.38 (10/30/2019)

PC client spec version 1.04

Status

Attestation: Ready

Storage: Ready"

In Devices Manager shows my TPM controller:

Any advice?

Windows for home | Windows 11 | Security and privacy

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  1. Anonymous
    2022-11-02T05:21:20+00:00

    Hi

    Welcome to Microsoft community.

    I'm glad to help you.

    Your problem may be caused by the motherboard not turning on tpm. You can try the following steps first.

    You may enable TPM 2.0 in BIOS.

    1. Restart your computer and press Deletebutton to enter BIOS.
    2. Go to the Settings tab.
    3. Use the keyword’s up/down keys to select Miscellaneous option.
    4. Expand **Intel Platform Trust Technology(PTT)**and select Enable.
    5. Save settings and exit BIOS.

    Restart your system and check again.

    Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

    Best regards

    Derrick Qian | Microsoft Community Support Specialist

    2 people found this answer helpful.
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