Unidentified Network issue, no Internet posted solutions resolve this.

No need for what? I have no connectivity from this system and the outside world. I’ve done every reset under the sun, updated drivers, uninstalled hardware, purchased and installed new physical hardware, manually configured IP addresses in the router, reformatted my router itself, directly connected to the modem, and tested the connections, wired and wireless, with multiple other devices.

Please tell me what I should be doing right now, because as far as I can see, Microsoft pushed an update that broke my ability to connect a $3000 computer the the internet and is now telling me to do everything that I’ve either already done or that is actually impossible because the computer in question literally can not connect to the internet.

I rolled back 2 updates KB5020622 & KB5019980, which were the most recent. I now have WIFI again.

Windows 11 Pro 22H2.

OS Build 22621.1

When I allowed them to install again, I lost WIFI again.

-Cheers

Hello, how are you?

My name is Paloma B., I am very happy to be able to try to help you in the best possible way.

I understand that you are having problems with your Internet connection.

Could you share your computer model? Press Windows+R, type msinfo32 and click OK, when opening the info window, send me a printscreen please.

Also share a screenshot of Device Manager where the network adapters appear please.

Please perform all procedures below and check if the problem persists.

Method 1

I suggest that you go to the website of the manufacturer of your equipment from another computer and consult it by model, download the latest drivers, such as network card, sound card, video card, chipset, Bios, among others and install on your computer.

Restart the computer and see if the behavior still persists, follow the procedure below.

Method 2

Problems solution.

The Troubleshooting section of the Control Panel includes more than a dozen network, Internet, audio and video troubleshooting and program compatibility. Problem Solutions are not designed to solve all problems, but they usually save time and avoid major concerns.

1. Press WIndows + I to open the settings window;
2. In the search window type Troubleshooting and select the Recommended Recommended Troubleshooting option;
3. Select "Start Operation" > "Internet Connections";

If not, I recommend that you do the procedure below.

Method 3

1. Press Windows + X, select Windows Powershell (Admin);
2. In the window, copy and column the operating commands below, pressing Enter at the end of each line:

ipconfig /release [Enter]

ipconfig /renew [Enter]

ipconfig /flushdns [Enter]

Netsh winsock reset [Enter]

net localgroup administrators localservice /add [Enter]

fsutil resource setautoreset true C:\ [Enter]

netsh int ip reset resetlog.txt [Enter]

netsh winsock reset all [Enter]

netsh int 6to4 reset all [Enter]

Netsh int ip reset all [Enter]

netsh int ipv4 reset all [Enter]

netsh int ipv6 reset all [Enter]

netsh int httpstunnel reset all [Enter]

netsh int isatap reset all [Enter]

netsh int portproxy reset all [Enter]

netsh int tcp reset all [Enter]

netsh int teredo reset all [Enter]

Netsh int ip reset [Enter]

Netsh winsock reset [Enter]

Test and see if the behavior is repeated, if the behavior continues and perform the next procedure.

Method 4

Change DNS

1. Press Windows + Q, type in the Control Panel search bar and access;
2. In Control Panel, access Network and Internet, and then Network and Sharing Center;
3. In Network and Sharing Center, click on change adapter settings;
4. Now right-click on Ethernet and select Properties, an Ethernet Properties window will open select TCP/IPv4 click on the Properties button;
5. On the General tab, select Use the following DNS addresses:

Preferred DNS server: 8.8.8.8

Alternative DNS server: 8.8.4.4

Verify that the problem is resolved.

Method 5

Resetting network settings

1. Press the “Win ​​+ I” keys together to enter the Windows “Settings” menu;
2. Then, enter the item "Network and Internet";
3. From the "Status" tab, look for the "Network reset" item and click on it;
4. On the new screen, click on “Restore Now” and restart your computer as prompted.
5. After performing this procedure, the machine may take a while during the next startup, but just wait for it to be back to normal the next time. If you use a Wi-Fi network, be sure to connect to it again to use it again.

Another update, I got a Wi-Fi adapter from Amazon and got that installed.

Yes, Microsoft, I properly installed the drivers.

Still does the exact same thing. Authenticates when connecting to my Wi-Fi but just says “No Internet, Secured”.

Very useful. And since there doesn’t seem to be any help available, I guess I’m screwed. I got through to Microsoft support and after explaining everything I did, they told me to contact a local technician because the problem is with the drivers and hardware, not windows.

So now I’m stuck, I can’t connect to the internet because windows won’t accept a DHCP address and Microsoft refuses to provide any assistance.

Paloma,

thank you for your response which in summary has not helped. Some of the things you ask me to do are impossible...allow me to explain:

Method 1

I suggest that you go to the website of the manufacturer of your equipment from another computer and consult it by model, download the latest drivers, such as network card, sound card, video card, chipset, Bios, among others and install on your computer. Impossible.. the computer does not connect to the internet. But, it is on auto update so should be good.

Method 2

Problems solution. As there is no internet there is only 1 troubleshooter which runs without options and returns an error - "Ethernet" doesn't have a valid IP configuration

Method 3

1. Press Windows + X, select Windows Powershell (Admin); There is NO powershell option in this menu, but searching for it finds it. I ran it a Administrator

Most commands get a response, but 3 are clearly wrong commands (maybe typo on your part?)

netsh int 6to4 reset all [Enter]

netsh int isatap reset all [Enter

netsh int teredo reset all [Enter]

ipconfig /renew [Enter] this command runs, but comes back with errors saying it cannot renew with no media connected. this is for both ethernet and wifi connections

Method 4

Change DNS Again nothing. I have also tried manual IP address setting, again nothing.

Method 5

Resetting network settings Again nothing

Any suggestions would be good.

It is unlikely to be that both network cards failed at the same time, so must be something to do with the IP configuration?