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I Would like to solve this error - RDP 0x11

Anonymous
2022-11-16T06:01:29+00:00

Hi Team,

When am access my pc from another pc through RDP, it's showing an error

Windows for home | Windows 10 | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-11-16T18:40:33+00:00

    I'm glad to hear it Shabin.

    Can you say for sure what exactly fixed it, to help others who find this thread with the same problem?

    Let me know if I can help further. I'll stay subscribed to this thread in case you need anything else, until the system locks it in a few months.

    Also if any particular post provided the solution, please mark it as Answer or Helpful to help others who find this thread.

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  1. Anonymous
    2022-11-16T06:40:53+00:00

    Hi Shabin. I'm Greg, 10 years awarded Windows MVP, here to help you.

    1. The Display driver is so important here that merely updating it is sometimes not enough. So let's try everything possible to get it working correctly:

    First make sure you have updated the Display driver from the PC or motherboard maker's Support Downloads web page for your exact model number, HP Serial Number or Dell Service Tag - from the sticker on the PC.

    If necessary first remove the old driver using DDU https://www.wagnardsoft.com/content/ddu-guide-t... (not necessary with Microsoft Basic driver which is a placeholder if nothing else is available) and/or installing in Safe Mode with Networking (so you have internet), or Safe Mode, accessed by one of these methods: https://www.digitalcitizen.life/4-ways-boot-saf...

    While there check also for newer chipset, BIOS/UEFI firmware (very important), network, sound, USB3 and other drivers, comparing to the ones presently installed in Device Manager reached by right clicking the Start Menu.

    If this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Intel driver update Utility here: http://www.intel.com/content/www/us/en/support/...

    or the Nvidia Update utility here: http://www.nvidia.com/Download/Scan.aspx?lang=e...

    or the AMD autodect utility here: http://support.amd.com/us/gpudownload/windows/P...

    For Display issues one fix that is working is to Roll back or Uninstall the Driver on the Display Device > Driver tab, restart PC to reinstall driver.

    You can also try older drivers in Device Manager > Display device > Driver tab > Update Driver > Browse > Let Me Pick.

    Then you will know you've tried everything in addition to Windows Update drivers.

    Adjust the screen resolution until it fits and looks best at Settings > System > Display.

    Check for a monitor driver by expediting Windows Updates (including Optional Updates) in Settings > Update & Security > Windows Update > Check for Updates to install all Updates until no more are offered.

    1. If the above doesn't help then See if you can System Restore to a point before the problem started:

    https://www.windowscentral.com/how-use-system-r...

    System Restore is your first line of defense and can take you back to a point before a problem began like a time machine. If it doesn't help then you can undo it. Read about it first in the tutorial above and then try restoring to just before this started. If System Restore is not enabled on C drive do that now so it's available in the future.

    If the problem repeats or System Restore doesn't work then check which Windows Updates were installed at Settings > Update & Security > Windows Updates > Update History, uninstall them there or System Restore again, then immediately check for and block the Updates with the Hide Updates tool explained here: https://www.tenforums.com/tutorials/8280-hide-s...

    If it won't work from Windows, System Restore along with Uninstall Updates can also be run from the WinRE Repair Mode or bootable media accessed by one of these methods: https://www.tenforums.com/tutorials/2294-boot-a...

    1. If none of those help try the fixes in this related thread:

    https://superuser.com/questions/1440713/black-s...

    Feel free to ask back any questions. Based on detailed results you post back I will have other suggestions if necessary.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  1. Anonymous
    2022-11-17T05:46:29+00:00

    Good Morning Greg,

    I reinstalled the Graphics driver and disabled the RDP from windows settings, Then enabled RDP again and tested it is working.

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  2. Anonymous
    2022-11-16T13:20:46+00:00

    Hi Greg,

    Thanks for your support!

    It's working now.

    Best Regards,

    Shabin

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