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Standard Sata ACHI Controller Driver missing from Device Manager

Anonymous
2022-11-17T14:11:59+00:00

Hello, I really hope someone can help with this.

I used Outbyte Driver Updater to scan my PC and perform driver updates.

After the driver updates completed, I noticed that my Sata SSD was no longer being read / showing up in the explorer.

I can see in the BIOS splash screen when I boot up the computer that it is in fact connected.

After a long day of research and digging, I discovered that Outbyte somehow removed my IDE ATA/ATAPI Controllers from Device Manager, including the Standard SATA ACHI Controller (see screenshot below). I went into my BIOS to confirm I'm using ACHI.

I don't see any way to reinstall this driver. I tried restoring Windows from a Restore Point, did a fresh Windows Reset, changed the SATA port being used, reinstalling the AMD Chipset driver... nothing worked. I was told maybe I should flash/update my BIOS and that might reinstall it?

I'm attaching a screenshot of my system specs and also my device manager panel. Any help would be greatly appreciated. This is my first time posting so please let me know if any further information is required.

Windows for home | Windows 10 | Devices and drivers

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  1. DaveM121 869.3K Reputation points Independent Advisor
    2022-11-17T15:21:30+00:00

    Hi Jes Frigon,

    I am Dave, I will help you with this.

    Using a driver updating utility is to be avoided, they install incompatible drivers on your system and are a major source of PC problems.

    Go to the support page for your PC or Motherboard on the manufacturers website, then from there, download and install the version of Chipset drivers they recommend and while there, check for any BIOS update that may need to be installed

    2 people found this answer helpful.
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  2. DaveM121 869.3K Reputation points Independent Advisor
    2022-11-17T20:07:38+00:00

    Hi Jes Frigon,

    Yes, it really do think that is the best option, that should result in a stable and responsive operating system.

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  3. Anonymous
    2022-11-17T20:04:04+00:00

    Hi Dave,

    I've flashed the BIOS, but unfortunately the issue still persists.

    I'm thinking I should just do a complete factory reset of my system and install all of the drivers manually, to ensure I'm using the correct ones.

    Do you think this is the right way to go?

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  4. Anonymous
    2022-11-17T16:25:58+00:00

    Hi Dave,

    Thanks so much for your reply. I did try installing the Chipset drivers previously, but unfortunately no luck. I did some research and supposedly the SATA/ACHI Controller drivers are now provided by MS/Windows as opposed to the motherboard manufacturer... but not sure if that's true or false.

    I'll try the BIOS update and report back if there's any progress.

    Thanks again for helping, really appreciate it.

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