Hi. I'm David, and I'm happy to help you.
I suggest you use the system file checker to repair possible corrupted system files.
- Open Start and type cmd, right-click on "Command Prompt", and select "Run as administrator".
- Run the following commands at the Command Prompt one at a time:
dism.exe /online /cleanup-image /scanhealth
dism.exe /online /cleanup-image /restorehealth
dism.exe /online /cleanup-image /startcomponentcleanup
sfc /scannow
- Restart the PC and see if the problem is resolved.
I hope this helps. Feel free to ask back any questions.