Hello Metta,
I'm John an Independent Advisor and a Windows user like you. I know this has been difficult for you, Rest assured, I'm going to do my best to help you. When was the last time it worked properly?
Please try the following methods below.
**Update Microsoft Photos app
Open Microsoft Store then click Library
Update Microsoft Photos or click Update all
**Check for updates
Select Start > Settings > Windows Update. Select Check for updates. Install any available and pending updates and restart your device.
**Please try to run SFC and DISM to check for any system errors and corrupted files.
https://support.microsoft.com/en-us/help/402652...
After that, restart your computer
**Repair all Windows apps via PowerShell
Press Ctrl+Shift+Esc to open Task Manager then click File
Select "Run new task" then type: powershell
Make sure to put a check mark on the "Create this task with administrative privileges" box
Copy and paste the command below one at a time then press Enter. Please ignore the red errors and let the process complete.
Get-AppXPackage *Microsoft.Windows.Photos* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_. InstallLocation)\AppXManifest.xml"}
Restart your computer
Kindly let me know if this helps or if you have any further concerns.
Kind regards,
John DeV
Independent Advisor