Hello Michelle, welcome to the Microsoft community, I'll be happy to help you today;
I understand that you are having trouble opening Chrome.
Initially, I recommend completely uninstalling the browser;
Press Windows key + i and go to Applications;
Select Google Chrome from the list and click Uninstall;
Download and install Chrome again:https://www.google.com/intl/en-us/chrome/
Check if it is now possible to open the browser normally;
See you soon!