GeForce RTX 3060 Ti: "Windows has stopped this device" (Code 43) - Even after total sytem reinstallation

Question

GeForce RTX 3060 Ti: "Windows has stopped this device" (Code 43) - Even after total sytem reinstallation

Anonymous

I'm in a bit of a pickle. Yesterday, I tried installing nVidia CUDA on my main PC. Ever since, Windows 11 has refused to collaborate with the GeForce RTX 3060 Ti sitting in the machine and instead jumps to use the onboard graphics card.

In Windows I tried:

Rebooting (of course)
Updating the driver
Disabling the device and enabling again
Uninstalling with DDU (Display Driver Uninstaller) in safe-mode and with network cable plugged out
Updating BIOS

And, most crucially, I now tried re-installing the system completely.

On the hardware side I've:

Made sure the power cables to the card are properly inserted (the card lights up)
Tried different output ports (3 different)
Tried alternating between HDMI and DP ports

Still no dice.

This is what I see. Even immediately after re-installing.

I've googled that other people had issues after installing CUDA, but they all (from what I read) manage to solve it by re-installing the graphics card driver.

What did I miss?

When my driver still messes up, even after a full system re-installation, I'm starting to think this could be hardware-related. But what? And how does that coincide with the installation of CUDA?

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5 answers

Answer 1

I've managed to solve the issue.

When re-installing the machine it's not (necessarily) enough to use the Factory Reset option in Windows.

I made a new USB key with Windows 11 and ran a clean installation.

I hope others encountering this issue won't have to go through such drastic measures.

Answer 2

Hi Mark. I'm Greg, 10 years awarded Windows MVP and Volunteer Moderator, here to help you.

Did you try removing Cuda and then restarting PC? Or was it never reinstalled after the Windows reinstall?

Was it a true clean install which means wiping all partitions off the drive before install, expediting all Updates after install, then comparing to install all manufacturer's drivers that are newer or branded?

The Display driver is so important here that merely updating it is sometimes not enough. So let's try everything possible to get it working correctly:

First make sure you have updated the Display driver from the PC or motherboard maker's Support Downloads web page for your exact model number, HP Serial Number or Dell Service Tag - from the sticker on the PC.

If necessary first remove the old driver using DDU https://www.wagnardsoft.com/content/ddu-guide-t... (not necessary with Microsoft Basic driver which is a placeholder if nothing else is available) and/or installing in Safe Mode with Networking (so you have internet), or Safe Mode, accessed by one of these methods: https://www.digitalcitizen.life/4-ways-boot-saf...

While there check also for newer chipset, BIOS/UEFI firmware (very important), network, sound, USB3 and other drivers, comparing to the ones presently installed in Device Manager reached by right clicking the Start Menu.

If this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Intel driver update Utility here: http://www.intel.com/content/www/us/en/support/...

or the Nvidia Update utility here: http://www.nvidia.com/Download/Scan.aspx?lang=e...

or the AMD autodect utility here: http://support.amd.com/us/gpudownload/windows/P...

For Display issues one fix that is working is to Roll back or Uninstall the Driver on the Display Device > Driver tab, restart PC to reinstall driver.

You can also try older drivers in Device Manager > Display device > Driver tab > Update Driver > Browse > Let Me Pick.

Then you will know you've tried everything in addition to Windows Update drivers.

Adjust the screen resolution until it fits and looks best at Settings > System > Display.

Check for a monitor driver by expediting Windows Updates (including Optional Updates) in Settings > Update & Security > Windows Update > Check for Updates to install all Updates until no more are offered.

Try these fixes for Device disconnected error code 45:

https://www.makeuseof.com/windows-device-manage...

https://tencomputer.com/fix-code-45-error-the-h...

https://www.softwaretesttips.com/hardware-devic...

https://www.youtube.com/watch?v=IoHmO2G6Kv4

Feel free to ask back any questions. Based on detailed results you post back I will have other suggestions if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Answer 3

VARADHARAJAN K 9,676 Volunteer Moderator

Which motherboard and model you are installed ?

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Answer 4

Thanks for answering.

It's possible to download the toolkit for Windows 11 though: https://developer.nvidia.com/cuda-downloads?target_os=Windows&target_arch=x86_64&target_version=11&target_type=exe_local

It's put together by < removed link> based on my customization. It has been running fine for the first half year.

Answer 5

According to Nvidia;

What operating systems does CUDA support?

CUDA supports Windows XP, Windows Vista, Windows 7, Linux, and OS X. Both 32-bit and 64-bit versions are supported across these operating systems.

All the above doesn't bode well for what you have done

Is this a branded PC or self-build?

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GeForce RTX 3060 Ti: "Windows has stopped this device" (Code 43) - Even after total sytem reinstallation

5 answers