HP laptop suddenly asked for bitlocker recovery key after updating on windows 11.

Dan, you saved me with your helpful guide. I can't thank you enough. I am away from home for an extended period of time and wouldn't be able to work without this laptop. I was going to have to buy another laptop today so I didn't lose a day of work.

MICROSOFT GET YOUR S*** TOGETHER MAN THIS PROBLEM IS POSTED ABOUT ALL OVER THE INTERNET. WHAT YEAR IS THIS 1990??? THIS BS YOU PUT US THROUGH WITH EVERY OPERATING SYSTEM I HAD PTSD FLASHBACKS TO USING WINDOWS 98 AND THE BLUE SCREEN OF DEATH!

Hey there Ryan!

My name is Miguel Ángel and I'm an independent advisor, also a Microsoft user just like you! I'll try to help you today with your issue.

You should find the recovery key in the Microsoft account that was associated with your device (your log-in user). You should go to https://account.microsoft.com/devices/recoverykey, and there find the recovery keys that you can use to unlock your device. Make sure that you're logged in with the same account that is used in your device!

If you can't find the recovery keys there, and according to what is said in this thread of HP forums (https://h30434.www3.hp.com/t5/Notebook-Boot-and...), there may be very little to do, sadly, since it's a block that is triggered when BIOS has been updated from HP side.

HP recommends exporting the recovery keys before doing any BIOS update to avoid this kind of issues, as said in https://h30434.www3.hp.com/t5/Notebook-Operatin....

I'll wait for your reply! Don't worry, everything will be okay :)

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it. All files have been analysed for malware with VirusTotal, and have shown a positive output, being completely safe to install.

Hi I have same problem with bitlocker key request  after update.

After days of playing with with different settings  i manage to login without that key and without loosing data.

My solution  for envy x360 :

stage 1 In bios : boot options,  change secure boot to disable . save and exit bios

stage 2 In bios : boot options,  change secure boot to enabled , clear all secure boot keys, load hp factory default  keys . save and exit .

Start windows and wait bitlocker key request should not show any more. 

log in  with your credential  disable bitlocker or save key on pen drive (not on hdd/sdd ). REPLY

Hi,, i followed your guide... the stage 1 no problem...

when trying to go to stage 2, as soon as i enable the secure boot, the option on Clear secure boot key, greys out, and cant do anything...

if you put it disable you can clear all secure keys and then load hp factory keys... but doesnt work i that order....

any ideas??

A recent Windows 11 update is causing Bitlocker issues. See https://www.bleepingcomputer.com/news/microsoft/windows-kb5012170-update-causing-bitlocker-recovery-screens-boot-issues/