Have you done the test I suggested? You have not provided any response on this.
Gaming PC frequently has issues connecting to internet
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Anonymous
Overview of problem and specs
I have a custom build gaming PC with the following specifications:
| CPU | AMD Ryzen 5 36000XT |
|---|---|
| Network Adapter (Bluetooth and Wi-Fi) | TP-Link Archer T5E AC1200 |
| Memory | Corsair Vengeance LPX 16 GB DDR4-3200 |
| Storage | Samsung 970 EVO 2TB SSD |
| Motherboard | MSI B450 TOMAHAWK MAX |
| GPU | ASUS ROG STRIX AMD Radeon RX 5700XT OC |
My PC would randomly have trouble connecting to the internet, despite being connected to Wi-Fi. My other devices have no internet issues. It mostly occurs when my computer starts up from sleep. I tried a number of troubleshooting steps:
Basic Troubleshooting
- Restart computer
- Reboot computer
- Reset the wireless network adapter
- Re-install the network adapter and restart
- Network reset
- Reboot Wi-Fi modem
Advanced Troubleshooting
- Renewed PC's IP Lease (Command Prompt and Powershell): ipconfig /release > ipconfig /flushdns > ipconfig / renew > Restart
- Reset TCP/IP Stack: netsh winsock reset catalog > netsh int ip reset
- Updated network adapter from the Intel website
- Disabled manual proxy setup
- Configure wireless adapter settings through the power management tool and deselect Allow the computer to turn off this device to save power.
Strange Troubleshooting
- Opened the door and it connects to the internet (doesn't work every time and the Wi-Fi modem is located in another room)
- Tightened the antennas at the back of the computer tower (doesn't work every time).
Screenshots
These four screenshots were taken at the same time when the issue reoccurred. The computer is connected to Wi-Fi but cannot respond to the internet. Other apps like Onenote and Spotify have internet connectivity issues as well and are not isolated to one app or website.
Windows for home | Windows 11 | Internet and connectivity
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4 answers
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Anonymous
2022-10-22T18:36:27+00:00 I updated the drivers from the TP Link website too and its the same issue. Yes, the router and PC are on the same floor.
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franco d'esaro 24,991 Reputation points Volunteer Moderator2022-10-18T16:46:20+00:00 Hi SurfaceProMaster97,
why did you update the network card drivers from the Intel website if the network card is Tp-Link?
Are the PC and the router on the same floor of the house or are they located on different floors? If you can, temporarily move your PC close to the router and see if you can connect regularly and access the internet.
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Anonymous
2022-10-18T16:16:33+00:00 Done the basics, updated ALL mobo drivers from that mobo maker and updated TP link from that maker?
I used a wi-fi sniffer on my mobile when I had issues, and that resulted in me purchasing a Mesh link system - Problem solved.