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Unable to find VirtualBox (LDPlayer) in programs. Windows Upgrade can't continue

Anonymous
2022-11-15T12:28:12+00:00

Need assistance

Trying to upgrade Windows 10 build 1909 to the current update. Tried CCleaner and problem still remains

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. John DeV 161.8K Reputation points Independent Advisor
    2022-11-15T13:00:40+00:00

    Hello Hyder,

    Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    Please try this if it helps.

    1. Open File Explorer then select "This PC"

    Open Local Disk (C:) > Program Files

    Find "dnplayerext2" folder then delete it

    Restart your computer then try to update again

    1. Open File Explorer then select "This PC"

    Open Local Disk (C:)

    On the search box, type vbox

    Is there anything found? If so, delete the files found

    Kindly let me know if this helps or if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

    5 people found this answer helpful.
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  2. Anonymous
    2023-01-06T12:15:33+00:00

    Do what??? Don’t understand any of that. Not how to do any of that. I’m just going to trash the computer and buy another one. Too much complicated things to be honest for me

    3 people found this answer helpful.
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  3. Ramesh 176.1K Reputation points Volunteer Moderator
    2023-01-06T04:03:45+00:00

    Hi there,

    Here you go for the solution.

    https://answers.microsoft.com/en-us/windows/forum/all/blank-uninstall-this-app-now-because-it-isnt/5799ff77-ae7e-4947-abf7-8a7b19769a5f

    If you can't locate the entry, please upload all the XML files in your C:$WINDOWS.~BT\Sources\Panther\ folder to your OneDrive and share the link here.

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  5. Anonymous
    2023-01-06T03:43:13+00:00

    None of those are in my list to delete. No players of any sort, no oracle, no virtual box, no LDplayer …. Nothing… this is driving me insane haven’t been able to update my laptop in 2 years…. Still trying to figure it out

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