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why am I getting garbled text in my emails?

Anonymous
2022-06-18T20:16:27+00:00

All of a sudden , I am getting garbled text in my emails. Seems to be a problem with Business not personal emails.

Using Yahoo mail.

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2022-10-04T13:33:11+00:00

    Mike,

    Rebooting Microsoft Edge has no effect on the issues being experienced when using the Microsoft Mail App.

    I have not seen any fix and there has been no response from Microsoft.

    As I wrote originally, ALL of my mail opened using AOL is perfectly fine, it is only SOME of the mail that is viewed using the Microsoft Mail App that has this issue.

    In a wonderfully ironic twist, the emails coming from this question and the related responses, are ALL garbled when using the app, yet here on AOL, no issue at all...

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  2. Anonymous
    2022-07-14T16:02:51+00:00

    Same here! Problems started the last few months.

    A lot of yahoo mail messages arrive garbled in the windows 10 mail app. Happens to all my pc's (4). Does not happen with hotmail, gmail. Web mail, phone app are all ok. Only problems in Windows 10 Mail App.

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  3. Anonymous
    2023-01-31T18:41:57+00:00

    Except that they HAVEN'T responded, not a word, nothing. It seems that it is an issue between Microsoft and Yahoo. Interestingly enough, no issues at all on my 30 year old AOL account...

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  4. Anonymous
    2022-07-25T13:40:07+00:00

    I am having the same issue in mail received through AOL. It is not all mail and it is not garbled when I log in using AOL and not checking the Microsoft Mail App.

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  5. Caio G 11,925 Reputation points Independent Advisor
    2022-06-18T21:01:47+00:00

    Hi, GrayLady65!

    My name is Caio and I'll be happy to help you today =)

    Could you please send me a screenshot from this issue? Is this happening when you use Yahoo's app in your phone too?

    In case it's only happening in MS Edge, try resetting it:

    (Note: This will reset your startup page, new tab page, search engine, and pinned tabs. It will also disable all extensions and clear temporary data like cookies. Your favorites, history and saved passwords will not be cleared.)

    > Open MS Edge

    > On top right, click on ... and choose Settings

    > On left menu, click on Reset settings

    > Click on the Reset button

    I hope this helps you! Please let me know if I can assist you more.

    Best regards,

    Caio G.

    Independent Advisor

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