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0x80240017 - Unspecified Error in Microsoft visual c++ 2015 installing

Anonymous
2022-09-07T05:55:36+00:00

Windows 8

Version 6.3 (Build 9600)

My windows is up to date. I have installed important and optional updates.
But still this program did not install. I need this because of Adobe Illustrator.
Please help!

Here is Log file:
[1764:0910][2022-09-07T11:12:20]i001: Burn v3.7.3813.0, Windows v6.3 (Build 9600: Service Pack 0), path: C:\Users\hp\Downloads\vc_redist.x64(1).exe, cmdline: ''

[1764:0910][2022-09-07T11:12:20]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\hp\AppData\Local\Temp\dd_vcredist_amd64_20220907111220.log'

[1764:0910][2022-09-07T11:12:20]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\hp\Downloads\vc_redist.x64(1).exe'

[1764:0910][2022-09-07T11:12:20]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\hp\Downloads'

[1764:0910][2022-09-07T11:12:20]i000: Setting string variable 'WixBundleName' to value 'Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215'

[1764:0910][2022-09-07T11:12:21]i100: Detect begin, 10 packages

[1764:0910][2022-09-07T11:12:21]i000: File search: windows_uCRT_DetectKey, did not find path: C:\Windows\system32\ucrtbase.dll

[1764:0910][2022-09-07T11:12:21]i000: File search: windows_uCRT_DetectKeyExists, did not find path: C:\Windows\system32\ucrtbase.dll

[1764:0910][2022-09-07T11:12:21]i000: Setting numeric variable 'windows_uCRT_DetectKeyExists' to value 0

[1764:0910][2022-09-07T11:12:21]i052: Condition '(VersionNT = v6.3 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.

[1764:0910][2022-09-07T11:12:21]i052: Condition '(VersionNT = v6.3 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.

[1764:0910][2022-09-07T11:12:21]i052: Condition '(VersionNT = v6.2 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.

[1764:0910][2022-09-07T11:12:21]i052: Condition '(VersionNT = v6.2 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.

[1764:0910][2022-09-07T11:12:21]i052: Condition '(VersionNT = v6.1 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.

[1764:0910][2022-09-07T11:12:21]i052: Condition '(VersionNT = v6.1 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.

[1764:0910][2022-09-07T11:12:21]i052: Condition '(VersionNT = v6.0 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.

[1764:0910][2022-09-07T11:12:21]i052: Condition '(VersionNT = v6.0 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.

[1764:0910][2022-09-07T11:12:21]i101: Detected package: vcRuntimeMinimum_x64, state: Absent, cached: None

[1764:0910][2022-09-07T11:12:21]i101: Detected package: vcRuntimeAdditional_x64, state: Absent, cached: None

[1764:0910][2022-09-07T11:12:21]i101: Detected package: Windows81_x86, state: Absent, cached: None

[1764:0910][2022-09-07T11:12:21]i101: Detected package: Windows81_x64, state: Absent, cached: None

[1764:0910][2022-09-07T11:12:21]i101: Detected package: Windows8_x86, state: Absent, cached: None

[1764:0910][2022-09-07T11:12:21]i101: Detected package: Windows8_x64, state: Absent, cached: None

[1764:0910][2022-09-07T11:12:21]i101: Detected package: Windows7_MSU_x86, state: Absent, cached: None

[1764:0910][2022-09-07T11:12:21]i101: Detected package: Windows7_MSU_x64, state: Absent, cached: None

[1764:0910][2022-09-07T11:12:21]i101: Detected package: WindowsVista_MSU_x86, state: Absent, cached: None

[1764:0910][2022-09-07T11:12:21]i101: Detected package: WindowsVista_MSU_x64, state: Absent, cached: None

[1764:0910][2022-09-07T11:12:21]i052: Condition 'VersionNT64 >= v6.0 OR (VersionNT64 = v5.2 AND ServicePackLevel >= 1)' evaluates to true.

[1764:0910][2022-09-07T11:12:21]i199: Detect complete, result: 0x0

[1764:0910][2022-09-07T11:12:23]i200: Plan begin, 10 packages, action: Install

[1764:0910][2022-09-07T11:12:23]i052: Condition '(VersionNT64)' evaluates to true.

[1764:0910][2022-09-07T11:12:23]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeMinimum_x64' to value 'C:\Users\hp\AppData\Local\Temp\dd_vcredist_amd64_20220907111220_000_vcRuntimeMinimum_x64_rollback.log'

[1764:0910][2022-09-07T11:12:23]i000: Setting string variable 'WixBundleLog_vcRuntimeMinimum_x64' to value 'C:\Users\hp\AppData\Local\Temp\dd_vcredist_amd64_20220907111220_000_vcRuntimeMinimum_x64.log'

[1764:0910][2022-09-07T11:12:23]i052: Condition '(VersionNT64)' evaluates to true.

[1764:0910][2022-09-07T11:12:23]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeAdditional_x64' to value 'C:\Users\hp\AppData\Local\Temp\dd_vcredist_amd64_20220907111220_001_vcRuntimeAdditional_x64_rollback.log'

[1764:0910][2022-09-07T11:12:23]i000: Setting string variable 'WixBundleLog_vcRuntimeAdditional_x64' to value 'C:\Users\hp\AppData\Local\Temp\dd_vcredist_amd64_20220907111220_001_vcRuntimeAdditional_x64.log'

[1764:0910][2022-09-07T11:12:23]i052: Condition 'VersionNT = v6.3 AND NOT VersionNT64' evaluates to false.

[1764:0910][2022-09-07T11:12:23]w321: Skipping dependency registration on package with no dependency providers: Windows81_x86

[1764:0910][2022-09-07T11:12:23]i052: Condition 'VersionNT = v6.3 AND VersionNT64' evaluates to true.

[1764:0910][2022-09-07T11:12:23]w321: Skipping dependency registration on package with no dependency providers: Windows81_x64

[1764:0910][2022-09-07T11:12:23]i052: Condition 'VersionNT = v6.2 AND NOT VersionNT64' evaluates to false.

[1764:0910][2022-09-07T11:12:23]w321: Skipping dependency registration on package with no dependency providers: Windows8_x86

[1764:0910][2022-09-07T11:12:23]i052: Condition 'VersionNT = v6.2 AND VersionNT64' evaluates to false.

[1764:0910][2022-09-07T11:12:23]w321: Skipping dependency registration on package with no dependency providers: Windows8_x64

[1764:0910][2022-09-07T11:12:23]i052: Condition 'VersionNT = v6.1 AND NOT VersionNT64' evaluates to false.

[1764:0910][2022-09-07T11:12:23]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x86

[1764:0910][2022-09-07T11:12:23]i052: Condition 'VersionNT = v6.1 AND VersionNT64' evaluates to false.

[1764:0910][2022-09-07T11:12:23]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x64

[1764:0910][2022-09-07T11:12:23]i052: Condition 'VersionNT = v6.0 AND NOT VersionNT64' evaluates to false.

[1764:0910][2022-09-07T11:12:23]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x86

[1764:0910][2022-09-07T11:12:23]i052: Condition 'VersionNT = v6.0 AND VersionNT64' evaluates to false.

[1764:0910][2022-09-07T11:12:23]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x64

[1764:0910][2022-09-07T11:12:23]i201: Planned package: vcRuntimeMinimum_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

[1764:0910][2022-09-07T11:12:23]i201: Planned package: vcRuntimeAdditional_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

[1764:0910][2022-09-07T11:12:23]i201: Planned package: Windows81_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[1764:0910][2022-09-07T11:12:23]i201: Planned package: Windows81_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: None

[1764:0910][2022-09-07T11:12:23]i201: Planned package: Windows8_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[1764:0910][2022-09-07T11:12:23]i201: Planned package: Windows8_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[1764:0910][2022-09-07T11:12:23]i201: Planned package: Windows7_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[1764:0910][2022-09-07T11:12:23]i201: Planned package: Windows7_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[1764:0910][2022-09-07T11:12:23]i201: Planned package: WindowsVista_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[1764:0910][2022-09-07T11:12:23]i201: Planned package: WindowsVista_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[1764:0910][2022-09-07T11:12:23]i299: Plan complete, result: 0x0

[1764:0910][2022-09-07T11:12:23]i300: Apply begin

[03CC:0D34][2022-09-07T11:12:26]i360: Creating a system restore point.

[03CC:0D34][2022-09-07T11:12:26]i361: Created a system restore point.

[03CC:0D34][2022-09-07T11:12:26]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{d992c12e-cab2-426f-bde3-fb8c53950b0d}, options: 0x7, disable resume: No

[03CC:0D34][2022-09-07T11:12:26]i000: Caching bundle from: 'C:\Users\hp\AppData\Local\Temp{d992c12e-cab2-426f-bde3-fb8c53950b0d}.be\VC_redist.x64.exe' to: 'C:\ProgramData\Package Cache{d992c12e-cab2-426f-bde3-fb8c53950b0d}\VC_redist.x64.exe'

[03CC:0D34][2022-09-07T11:12:26]i320: Registering bundle dependency provider: {d992c12e-cab2-426f-bde3-fb8c53950b0d}, version: 14.0.24215.1

[03CC:0D34][2022-09-07T11:12:26]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{d992c12e-cab2-426f-bde3-fb8c53950b0d}, resume: Active, restart initiated: No, disable resume: No

[03CC:0ED8][2022-09-07T11:12:26]i304: Verified existing payload: vcRuntimeMinimum_x64 at path: C:\ProgramData\Package Cache.unverified\vcRuntimeMinimum_x64.

[03CC:0ED8][2022-09-07T11:12:26]i305: Verified acquired payload: vcRuntimeMinimum_x64 at path: C:\ProgramData\Package Cache.unverified\vcRuntimeMinimum_x64, moving to: C:\ProgramData\Package Cache{50A2BC33-C9CD-3BF1-A8FF-53C10A0B183C}v14.0.24215\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi.

[03CC:0ED8][2022-09-07T11:12:26]i304: Verified existing payload: cab5046A8AB272BF37297BB7928664C9503 at path: C:\ProgramData\Package Cache.unverified\cab5046A8AB272BF37297BB7928664C9503.

[03CC:0ED8][2022-09-07T11:12:26]i305: Verified acquired payload: cab5046A8AB272BF37297BB7928664C9503 at path: C:\ProgramData\Package Cache.unverified\cab5046A8AB272BF37297BB7928664C9503, moving to: C:\ProgramData\Package Cache{50A2BC33-C9CD-3BF1-A8FF-53C10A0B183C}v14.0.24215\packages\vcRuntimeMinimum_amd64\cab1.cab.

[03CC:0ED8][2022-09-07T11:12:26]i304: Verified existing payload: vcRuntimeAdditional_x64 at path: C:\ProgramData\Package Cache.unverified\vcRuntimeAdditional_x64.

[03CC:0ED8][2022-09-07T11:12:26]i305: Verified acquired payload: vcRuntimeAdditional_x64 at path: C:\ProgramData\Package Cache.unverified\vcRuntimeAdditional_x64, moving to: C:\ProgramData\Package Cache{EF1EC6A9-17DE-3DA9-B040-686A1E8A8B04}v14.0.24215\packages\vcRuntimeAdditional_amd64\vc_runtimeAdditional_x64.msi.

[03CC:0ED8][2022-09-07T11:12:26]i304: Verified existing payload: cab2C04DDC374BD96EB5C8EB8208F2C7C92 at path: C:\ProgramData\Package Cache.unverified\cab2C04DDC374BD96EB5C8EB8208F2C7C92.

[03CC:0ED8][2022-09-07T11:12:26]i305: Verified acquired payload: cab2C04DDC374BD96EB5C8EB8208F2C7C92 at path: C:\ProgramData\Package Cache.unverified\cab2C04DDC374BD96EB5C8EB8208F2C7C92, moving to: C:\ProgramData\Package Cache{EF1EC6A9-17DE-3DA9-B040-686A1E8A8B04}v14.0.24215\packages\vcRuntimeAdditional_amd64\cab1.cab.

[03CC:0ED8][2022-09-07T11:12:26]i304: Verified existing payload: Windows81_x64 at path: C:\ProgramData\Package Cache.unverified\Windows81_x64.

[03CC:0ED8][2022-09-07T11:12:26]i305: Verified acquired payload: Windows81_x64 at path: C:\ProgramData\Package Cache.unverified\Windows81_x64, moving to: C:\ProgramData\Package Cache\3ACBF3890FC9C8A6F3D2155ECF106028E5F55164\packages\Patch\x64\Windows8.1-KB2999226-x64.msu.

[03CC:0D34][2022-09-07T11:12:26]i301: Applying execute package: vcRuntimeMinimum_x64, action: Install, path: C:\ProgramData\Package Cache{50A2BC33-C9CD-3BF1-A8FF-53C10A0B183C}v14.0.24215\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'

[1764:0910][2022-09-07T11:12:27]i319: Applied execute package: vcRuntimeMinimum_x64, result: 0x0, restart: None

[03CC:0D34][2022-09-07T11:12:27]i325: Registering dependency: {d992c12e-cab2-426f-bde3-fb8c53950b0d} on package provider: Microsoft.VS.VC_RuntimeMinimumVSU_amd64,v14, package: vcRuntimeMinimum_x64

[03CC:0D34][2022-09-07T11:12:27]i301: Applying execute package: vcRuntimeAdditional_x64, action: Install, path: C:\ProgramData\Package Cache{EF1EC6A9-17DE-3DA9-B040-686A1E8A8B04}v14.0.24215\packages\vcRuntimeAdditional_amd64\vc_runtimeAdditional_x64.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'

[1764:0910][2022-09-07T11:12:27]i319: Applied execute package: vcRuntimeAdditional_x64, result: 0x0, restart: None

[03CC:0D34][2022-09-07T11:12:27]i325: Registering dependency: {d992c12e-cab2-426f-bde3-fb8c53950b0d} on package provider: Microsoft.VS.VC_RuntimeAdditionalVSU_amd64,v14, package: vcRuntimeAdditional_x64

[03CC:0D34][2022-09-07T11:12:27]i301: Applying execute package: Windows81_x64, action: Install, path: C:\ProgramData\Package Cache\3ACBF3890FC9C8A6F3D2155ECF106028E5F55164\packages\Patch\x64\Windows8.1-KB2999226-x64.msu, arguments: '"C:\Windows\SysNative\wusa.exe" "C:\ProgramData\Package Cache\3ACBF3890FC9C8A6F3D2155ECF106028E5F55164\packages\Patch\x64\Windows8.1-KB2999226-x64.msu" /quiet /norestart'

[03CC:0D34][2022-09-07T11:12:28]e000: Error 0x80240017: Failed to execute MSU package.

[1764:0910][2022-09-07T11:12:28]e000: Error 0x80240017: Failed to configure per-machine MSU package.

[1764:0910][2022-09-07T11:12:28]i319: Applied execute package: Windows81_x64, result: 0x80240017, restart: None

[1764:0910][2022-09-07T11:12:28]e000: Error 0x80240017: Failed to execute MSU package.

[03CC:0D34][2022-09-07T11:12:28]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{d992c12e-cab2-426f-bde3-fb8c53950b0d}, resume: ARP, restart: None, disable resume: No

[03CC:0D34][2022-09-07T11:12:28]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{d992c12e-cab2-426f-bde3-fb8c53950b0d}, resume: ARP, restart initiated: No, disable resume: No

[1764:0910][2022-09-07T11:12:28]i399: Apply complete, result: 0x80240017, restart: None, ba requested restart: No

Windows for home | Previous Windows versions | Install and upgrade

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7 answers

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  1. Anonymous
    2022-10-05T04:32:48+00:00

    Tekkie,

    I tried the following way, and it works for me.

    1. Installed KB2919442 manually
    2. Installing KB2919355 (and all other updates) via Windows Update;
    3. Install vc_redist.x64.

    I have to say Microsoft really created problems for innocent people.

    Was this answer helpful?

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  2. Anonymous
    2022-10-02T17:31:04+00:00

    When ever i install Microsoft visual c++ software i start by ensuring Microsoft visual c++ x86 version of that year is installed first on 64 bit computer like so.

    Visual C++ 2008 x86 followed by Visual C++2008 x64

    Visual C++ 2010 x86 followed by Visual C++ 2010 x64

    VisuallC++ 2013 x86 follow by Visual C++ 2013 x64

    Visual c++ 2015 x86 followed by Visual C ++ 2015 x64

    that how i ensure they are installed on Windows from 7 to Windows 11.

    Just remember prior Windows updates are need to ensure smooth running installing of Visual c++ 2015 too.

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  3. TekkieBoy 12,541 Reputation points Volunteer Moderator
    2022-10-02T14:56:34+00:00

    Hello,

    Various updates fail on your system because a current servicing stack update (SSU) is required.

    For example:

    2022-10-02 19:38:06, Error                 CBS    Package "Package_for_KB5012170~31bf3856ad364e35~amd64~~9600.20512.1.3" requires Servicing Stack v6.3.9600.20367 but current Servicing Stack is v6.3.9600.16384. [HRESULT = 0x800f0823 - CBS_E_NEW_SERVICING_STACK_REQUIRED]
    

    Download the latest SSU and install it:

    https://catalog.s.download.windowsupdate.com/c/msdownload/update/software/secu/2022/09/windows8.1-kb5017398-x64_bfa4a7dce9865df88aa681ec25c82946dd8bbd2e.msu 

    Then try to installs the Windows Updates.

    Greetings

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  4. Anonymous
    2022-10-02T14:27:54+00:00

    Hi Tekkie,

    I've encountered the same problem!

    My laptop is of Dell Inspiron 14 3442, which came with Windows 8.1. I upgraded the system to Windows 10, and found it became extremely slow. Therefore, I downgraded it to Windows 8.1 with the original recovery disk (complete reset). Then I found I couldn't install Microsoft visual c++ 2015. It showed the error shown above.

    Please find a copy of CBS at https://drive.google.com/file/d/13HvNiPubU7fbGl19tSobh6gHJZjXqH8A/view?usp=sharing.

    Thank you in advance!

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  5. TekkieBoy 12,541 Reputation points Volunteer Moderator
    2022-09-07T06:22:08+00:00

    Hello Deepanshu Varshney

    Error code 0x80240017 means WU_E_NOT_APPLICABLE -

    Operation was not performed because there are no applicable updates.

    When installing Microsoft Visual C++ 2015 Redistributable (x64), the update Windows8.1-KB2999226-x64.msu should be installed, but this fails on your system.

    Can you share the CBS folder from the following path please: C:\Windows\logs

    Copy and paste the CBS folder on your desktop, zip it and then upload it on OneDrive or Google Drive and share the link here.

    Greetings

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