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Cannot install HP Support Assistant

Anonymous
2022-09-29T12:27:51+00:00

Hi.

I removed HP Support Assistant some time ago and everything worked fine.

Now, I'm trying to install it again but it always says a newer version is already installed and refuses to install.

I've tried Microsoft Fix-it, I've removed all entries in the register than mention HP Support Assistant. But nothing works.

Any hint?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2022-10-07T12:18:06+00:00

    Hi.

    Thanks for all the links.

    Unfortunately, none of the solutions seems to work.

    I have already tried HP's community forum: Re: After uninstalling HP Support Assistant it seems to stil... - Page 2 - HP Support Community - 8486659

    Given that, from one of the posts you linked to, HPSA may be a security threat, I may be better off without it :D

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  2. Anonymous
    2022-09-29T12:36:28+00:00

    Add/remove dialogue, what entries for HP are shown?

    You are reinstalling full feature software from HP support site?

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  3. Anonymous
    2022-09-30T10:15:09+00:00

    I've used Revo to remove some leftovers from one HP program, but HPSA was not on the list.

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  4. Anonymous
    2022-09-30T10:13:57+00:00

    There were other HP programs that I now uninstalled. But still no difference.

    Yes, I am downloading from: HP Support Assistant | HP® Support

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  5. David-M 113.6K Reputation points Independent Advisor
    2022-09-29T13:09:12+00:00

    Hi Joao.

    I'm David, and I'm happy to help you.

    Go to "Settings > Apps > Apps & features", and search for HP. See if HP Support Assistant is still installed.

    If HP Support Assistant is not appearing in Apps & features, there may be some leftovers from the application.

    See if you can completely uninstall it using Revo Uninstaller Free.

    https://www.revouninstaller.com/products/revo-u...

    I hope this helps. Feel free to ask back any questions.

    ________________________________________________________

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