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Why did TurboCAD 10 Professional Stop working on Windows 10 after recent MS update? How can I fix it?

Anonymous
2022-12-15T07:12:06+00:00

Here's my system: I have a Dell Notebook with Intel Core i7, I have a 1366 x 768 display. 16-Gigabytes of RAM. I'm using Windows 10 Pro build 19045.2251.

Here's the situation: I had been using TurboCAD 10 Professional on Windows 10 for two years. No problems. A recent service update change that.

Then, after a recent Windows 10 automatic update, TurboCAD 10 won't start up. It tries to start for about 5-seconds and crashes. It just won't start. It hasn't worked for a few weeks now.

Here's what I've done to try to fix it: I've used the troubleshooter programs and that didn't work. I've tried compatibility modes for Windows XP service pack 2 and 3. I've tried compatibility modes for everything higher than Windows XP and it still wouldn't work. I also re-installed TurboCAD 10 pro and still have the no-start-up problem. I also, checked my AVG virus scanner to make sure it wasn't being block there. It is in the accepted software list.

Something changed when Windows 10 did an update. Now TurboCAD 10 Professional won't work. But here's the kicker, on this same machine, I have TurboCAD 7 Designer (also a 3D CAD system that is 4-years older) and it still works fine. Turbo CAD 7 Designer doesn't have ACIS solids though. Also, AutoCAD 2000 and AutoCAD 2013 work just fine on my machine. They both use ACIS solids packages. AutoCAD 2000 is even older than TurboCAD 10 Pro.

The thing is, sometimes I need to use TurboCAD 10 Pro to update files and test them before I send them out. I can't even start TurboCAD 10 Pro anymore. Why? What did that service pack change and how do I fix it?

Thanks.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2022-12-15T09:08:30+00:00

    Vince, I would not expect those softwares to run at all in 2022, they're 18 years old which is 180 in computer years. It might be possible to get it to work but we have to deal with best practices here. XP and everything from it's era is dead for practical purposes. An app here, a floppy there, or an odd piece of hardware might work, but I would not waste my time with it if one values performance and speed at all.

    I think the idea about AutoCad on Windows 7 PC is a good one. I'm surprised you're still getting updates, they hardly worked in the last few years it was still supported. If that fizzles you can try the VM which his a whole new world.

    I hope it helps

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  1. Anonymous
    2022-12-15T08:00:59+00:00

    Hi Vince. I'm Greg, here to help you with this.

    1. See if you can System Restore to a point before the problem started:

    https://www.windowscentral.com/how-use-system-r...

    System Restore is your first line of defense and can take you back to a point before a problem began like a time machine. If it doesn't help then you can undo it. Read about it first in the tutorial above and then try restoring to just before this started. If System Restore is not enabled on C drive do that now so it's available in the future.

    If the problem repeats or System Restore doesn't work then check which Windows Updates were installed at Settings > Update & Security > Windows Updates > Update History, uninstall them there or System Restore again, then immediately check for and block the Updates with the Hide Updates tool explained here: https://www.tenforums.com/tutorials/8280-hide-s...

    1. If that won't bring it back then make sure you've tried Compatibility Mode as shown here:

    https://www.online-tech-tips.com/computer-tips/...

    1. You could also install Windows 7 in a VM to run it if it's needed that badly. Here's how:

    https://www.makeuseof.com/tag/installing-window...

    https://www.youtube.com/watch?v=qc3tatME9k4

    Feel free to ask back any questions. Based on the detailed results you post back, I will have other suggestions if necessary.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  2. Anonymous
    2022-12-15T16:55:09+00:00

    Thanks again Greg,

    I understand that software and Microsoft is your business and the more new software people buy, it helps your business

    But, to me software costs lots of money. And, I'd rather continue to use what works rather than constantly upgrade, especially when the new versions don't really do much more than the old version I already have. I have other goals for my money. Instead of buying new software to help the economy, I'd rather buy a new kayak.

    And what makes things worse is this new software model where you sort of "rent" or "subscribe yearly" to the software like with MS Office 365. Office 2000 works just fine and there is no subscription.

    Here at our place, no computer is ever really retired. We have 486s with Windows for Work groups 3.11, a HP Vectra with a Pentium Pro sporting Windows 95, several Windows 98SE machines, several Windows XP machines and a few Window 7 computers, two Windows 10 machines and a Windows 11 machine. So, using old versions of software means we can still share between them. And, we've been able to network all these different Windows machines together all the way down to the 486 with Window 3.11. Well, we haven't bought the Windows 11 machine online yet. I'll probably have to go in an enable a few old network protocols through the "Windows Features" through Control Panel. But, so far, we've been able to get all these different old versions of Windows to work and play well together.

    I just started a whole bunch of flowcharts for a project that I'm working on using Visio 4 on the 486 with Windows 3.11 for Workgroups. Then, I pulled the chart over to the Windows 10 laptop, and added them to a big 64 page product manual and sent it of for approval. Visio 4 works on both Windows 3.11 and Windows 10 and everything in between. A Windows 7 machine is tasked to constantly check for viruses on machines that are too old for modern virus scanners.

    So, why should I buy new computers unless I have to. The only things that seem go bad in the old ones is fans and hard drives. And the with the new solid state hard drives, replace those will be a thing of the past.

    Thanks again Greg.

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  3. Anonymous
    2022-12-15T08:45:29+00:00

    Thanks Greg for your speedy reply.

    At the same time TurboCAD 10 Professional stopped working on Windows 10, so did my Office XP. Both have the same problem, they try to start and fail. And both pieces of software are from the same era, 2001-2004. And they both started acting up after an MS Windows 10 update from around the end of October or start of November 2022.

    This is weird because much older software works just fine on my Window 10. To remedy the Office XP problem, I down graded to Office 2000 and re-installed the DOCX to DOC converter. But it still was a nuisance.

    I have a licensed copy of TurboCAD 8 Professional and I was considering downgrading to it. I need the ACIS solid package that is only available in the professional versions of TurboCAD.

    But the question remains, what in that updated changed Windows 10 so it no longer runs those two pieces of software? Was there some re-written DLL, API or MFC that affected software from the 2001 to 2004 era?

    Before I came to the MS forum, I visited other forums and people were remarking that the same update affected their software from that same 2001-2004 era. I didn't find any remedies at the other forums, just complaints.

    So far, MathCAD 5 (1996), MicroSim PSpice 7.1 (1996), WordPerfect Office 8 (1997), Visio 4 (1996) and many other older software titles that I have work fine on my Windows 10 machine.

    Thanks for the suggestion of installing a "virtual Windows 7" machine. But, before I go to the trouble, I will test TurboCAD 10 Pro on one of my real Windows 7 machines and make sure some update did mess that up there as well. I thought Window 7 was no longer supported, but, for some reason I still get updates when I try to turn them off.

    Do you pass on "bugs" to the programmers, or do you just help us users out of jams? It seems like "bugs" like this got fixed before. I was having a trouble connecting to older Windows XP machines after an update. But then a couple months later, I can see my Windows XP machines again through Window 10.

    Thanks for the Help,

    Vince

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