My inbuilt camera on a Lenovo ideapad is not working. Have checked settings and updates by still not working. Any ideas please?

On a Lenovo laptop, the first thing to check if there is a privacy slider beside the built-in webcam that needs to be slid across to open the shutter.

Also, check on the Function keys (F1 - F12) for a camera icon and press that key of Fn + that key to seei f that enabled the webcam.

Good day! I'm Raniel. I understand your frustration regarding this issue and I'll do my best to help.

Just to clarify, did you make any changes to your machine before encountering this issue (like installing third party apps, recent updates, etc..)?

First, kindly go to Settings > Privacy & security > Camera, and ensure that the settings "Camera access" and "Let apps access your camera" are set to On.

Once done, kindly reinstall your camera driver to troubleshoot the issue:

1. On the search bar, type "command prompt" and select Run as administrator
2. Type "devmgmt. msc" on the command prompt window to open Device Manager
3. Expand Camera/Imaging Devices > right click on your Camera driver and select Uninstall device > then Delete the driver software for this device check box > Uninstall.
4. Perform a clean boot: https://support.microsoft.com/help/929135/how-t...
5. Check if your machine is up-to-date with the latest security patches. Kindly go to Start > Settings > Windows Update > Check for Updates.
6. Go back to the Device Manager > Click on the Action tab > select "Scan for hardware changes", and check if it will scan and reinstall your camera driver.

Note: Temporarily disable your firewall/antivirus, then check again.

If that didn't work, I also suggest that you perform the additional methods on these articles:

https://support.microsoft.com/windows/camera-do....

https://support.zoom.us/hc/en-us/articles/20836... (see steps under Windows 10)

However, if the issue persist, kindly perform a repair install of your Windows which fixes the broken system files on your machine. Here is a guide: https://answers.microsoft.com/en-us/windows/for...

There should be no worries in performing it since you will select the option to keep your files during the process.

I hope this helps. Good luck!

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Hello,

You may want to attempt to install all the drivers for this laptop. I'm saying this as im unsure of your current situation.

Good Luck, Amanj