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Windows Restarts With Event ID 41, BugCheckCode 126

Anonymous
2022-12-12T03:02:40+00:00

Hello, my machine recently had a strange restart event, and I believe it could be related to some specific program.

Here are the dump file: https://1drv.ms/u/s!Av8IGzbBZbNYhsh8x0Y1joSgDTd0Rg?e=ip1DAs

Here are some basic system info:

Processor Intel i9-10900K

Installed RAM 64.0 GB

Edition Windows 11 Pro

Version 22H2

OS build 22623.1028

Experience Windows Feature Experience Pack 1000.22638.1000.0

Below is the data from event viewer: <EventData> <Data Name="BugcheckCode">126</Data><Data Name="BugcheckParameter1">0xffffffffc0000005</Data><Data Name="BugcheckParameter2">0xfffff8051cb8b8d2</Data><Data Name="BugcheckParameter3">0xffff8505d16e6e08</Data><Data Name="BugcheckParameter4">0xffff8505d16e6620</Data><Data Name="SleepInProgress">0</Data><Data Name="PowerButtonTimestamp">0</Data><Data Name="BootAppStatus">0</Data><Data Name="Checkpoint">16</Data><Data Name="ConnectedStandbyInProgress">false</Data><Data Name="SystemSleepTransitionsToOn">2</Data><Data Name="CsEntryScenarioInstanceId">6</Data><Data Name="BugcheckInfoFromEFI">false</Data><Data Name="CheckpointStatus">0</Data><Data Name="CsEntryScenarioInstanceIdV2">6</Data><Data Name="LongPowerButtonPressDetected">false</Data><Data Name="LidReliability">false</Data><Data Name="InputSuppressionState">0</Data><Data Name="PowerButtonSuppressionState">0</Data><Data Name="LidState">3</Data></EventData>

Can someone help me locate the problem? Thanks in advance.

Windows for home | Windows 11 | Performance and system failures

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  1. Lester Bernard Reyes 77,890 Reputation points Independent Advisor
    2022-12-12T04:25:50+00:00

    Hi and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

    I understand the issue you have, there is nothing to worry I am here to help, upon checking and analyzing the DMP file you have, there is an error FLTMGR.SYS or the Microsoft Filesystem Filter Manager, which is actually a Windows Driver that allows the PC to communicate with the software and drivers, for us to fix the issue, kindly follow the steps below:

    Method 1. Run system file checker.

    On Powershell(admin), copy, paste and enter each command below:

    sfc /scannow

    Dism /Online /Cleanup-Image /CheckHealth

    Dism /Online /Cleanup-Image /ScanHealth

    DISM /Online /Cleanup-Image /RestoreHealth

    Once done restart the PC and check.

    Method 2. Do clean boot:

    A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.

    • In the search box on the taskbar, type msconfig and select System Configuration from the results.
    • On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
    • On the Startup tab of System Configuration, select Open Task Manager.
    • Under Startup in Task Manager, for each startup item, select the item and then select Disable.
    • Close Task Manager.
    • On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

    troubleshooting reference: https://support.microsoft.com/en-us/help/929135...

    If none will work from the above solution, I suggest doing an in-place upgrade wherein it will upgrade the device to the latest version and repair all issues without deleting any files.

    Kindly follow the steps from this link:

    https://answers.microsoft.com/en-us/windows/for...

    Let me know how it goes and I hope that helps.

    Bernard

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  1. Lester Bernard Reyes 77,890 Reputation points Independent Advisor
    2022-12-12T06:14:50+00:00

    Sure thanks and I am positive it will address the issue.

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  2. Anonymous
    2022-12-12T06:12:17+00:00

    Thank you for the swift reply.

    I have taken all the steps in your Method 1, and sfc /scannow command did find and repair a corrupt file. From the CBS log, the following file was repaired:

    2022-12-12 13:23:58, Info DEPLOY [Pnp] Corrupt file: C:\WINDOWS\System32\drivers\bthmodem.sys

    2022-12-12 13:23:58, Info DEPLOY [Pnp] Repaired file: C:\WINDOWS\System32\drivers\bthmodem.sys

    All other check commands have passed without finding any issues.

    The system hasn't encountered another restart since I posted the question. I will keep monitoring if any problems happen in the future.

    For those who are interested, the WinDbg debug report of the dumpfile could be find here:

    https://1drv.ms/t/s!Av8IGzbBZbNYhsh9CUcyQo--3BPUWg?e=tTbGqg

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