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how do i cancel my helpsoft subscription

Anonymous
2022-12-30T21:03:14+00:00

how do i cancel my help soft subscription having learned it could be more of a nuisance than help.

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Windows for home | Other | Apps

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  1. Ryan 150 Reputation points Volunteer Moderator
    2022-12-31T03:17:27+00:00

    Hi John,

    These guides should help you cancel the subscription and prevent further charges:

    How to manage my billing information - PC HelpSoft

    How can I stop my subscription and cancel automatic renewals? - PC HelpSoft

    If you have any additional questions or concerns regarding this, it would be best to contact their support team and perhaps try to request a refund if eligible. You can submit a request (email) or there’s live chat and phone call options here:

    https://pcsofthelps.com/contact.aspx

    Subscription Management - PC HelpSoft

    If there’s still no success with cancelling the subscription the above way, reach out to your bank/card issuer to block the charges for you. This alternative route may be easier anyway.

    Also see Dave’s answer in this thread:

    PC Help Soft - Microsoft Community

    Hope this helps.

    10+ people found this answer helpful.
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  1. CrazyKats 15,500 Reputation points Volunteer Moderator
    2022-12-30T21:18:27+00:00

    how do i cancel my help soft subscription having learned it could be more of a nuisance than help.

    This is not a Microsoft product.

    I would suggest you go here: https://pcsofthelps.com/

    9 people found this answer helpful.
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  2. Anonymous
    2023-01-01T11:04:35+00:00

    thankyou raining roses, i have cancelled it and changed card to be doubly sure. we have to be on our guard all the time. happy new year.

    1 person found this answer helpful.
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  3. Anonymous
    2022-12-30T22:23:52+00:00

    KrazyKats thanks for your advice I will go to the link you provided when I have someone more tech savvy with me to guide me through.

    1 person found this answer helpful.
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  4. Ryan 150 Reputation points Volunteer Moderator
    2023-01-02T01:52:25+00:00

    You’re welcome, glad to hear you got this all sorted! Happy New Year to you as well :)

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