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Why do I get a blank cmd Prompt pop up?

Anonymous
2022-12-13T03:08:56+00:00

Every time I turn my laptop on, I get a blank command prompt pop up on my screen. I recently upgraded to Win 11 so it actually stays on my screen where as with Win 10 it would close itself out almost as soon as it opened up. This also will normally close out my google chrome as well. Chrome would then open back up on all the pages I was on when it closed. This also doesn't happen right at startup either. It normally takes about 3-10 minutes for it to happen.

Chrome will also close itself when I open a new window as well and reopen itself as well. (it does this without the command prompt though.) Is there a problem with my Chrome by chance or is it something else?

Windows for home | Windows 11 | Security and privacy

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  1. _AW_ 67,261 Reputation points Volunteer Moderator
    2022-12-13T07:01:17+00:00

    Hi ThatOneDraco202, if you could scan with Farbar Recovery Scan Tool (FRST), and share the logs it creates, I'll help you fix the problem.

    https://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/

    Run FRST as administrator, use default settings and press Scan. Two logs are created in the folder that FRST is run from, FRST.txt and Addition.txt. Zip the logs and share on OneDrive, Google Drive or any file sharing service, then post the share link.

    * Note: If you are downloading FRST with Edge, smartscreen will initially block it.

    Click on the 3 dots next to the warning and select Keep -> Show more -> Keep anyway.

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  2. Anonymous
    2022-12-13T05:26:01+00:00

    This worked in a way? Now it's just coming up much later.

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  3. John DeV 163.3K Reputation points Independent Advisor
    2022-12-13T03:47:56+00:00

    Hello ThatOneDraco202,

    Good day! I'm John DeV a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    Please try the following methods below

    1. Use your Antivirus software to scan your computer for any virus or malware.

    Please try to scan your system using the free edition of Malwarebytes.

    https://www.malwarebytes.com/mwb-download/

    1. Please try to check your startup folders

    Press Windows key+R to open Run then type:

    shell:startup

    Hit Enter. Look for cmd related entries then delete it

    1. Open Task Manager

    Under Start-up tab, Find cmd related entries in the list

    If Status Enable, Right click then Disable

    1. Perform a Clean Boot

    Determine if a background program or a software conflict triggers command prompt to open at startup.

    Press Windows key+R to open Run then type: msconfig

    Press Enter

    Select System Configuration > go to the Services tab.

    Select and make sure to put a check mark on "Hide all Microsoft services"

    Click Disable all.

    Go to Startup tab > Open Task Manager > Disable all the unnecessary services running there. Restart your computer.

    Please check the support article at the link below for more details.

    https://support.microsoft.com/en-us/topic/how-t...

    Kindly let me know if this helps or if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  4. John DeV 163.3K Reputation points Independent Advisor
    2022-12-13T08:24:47+00:00

    Hello ThatOneDraco202,

    Thank you for updating me with that information. When was the last time it worked properly? Can you try reinstalling Google Chrome if it helps?

    Kind regards,

    John DeV

    Independent Advisor

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