Share via

USB-c to hdmi adapter doesn’t work

Anonymous
2022-12-10T02:39:41+00:00

I have an Hp pavilion 17 and have tried 2 different usb-c adapters for hdmi to display external monitors and it doesn’t work.

Windows for home | Windows 11 | Display and graphics

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

6 answers

Sort by: Most helpful
  1. Craig Long 17,825 Reputation points
    2022-12-10T03:21:26+00:00

    Not all USB-C ports support video output. You should check the specifications on your particular model.

    Only USB-C port with USB 3.1 or above version can stream video.

    20+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2022-12-10T06:07:41+00:00

    Lucy -

    Let's start with the first linked tutorial. Start working through the steps given and if you get stuck just ask me back for help. I'll be here.

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2022-12-10T04:52:15+00:00

    How do I know if my computer even has the capability?

    2 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2022-12-10T03:23:47+00:00

    Hi Lucy. I'm Greg here to help.

    I see a lot of reported issues with USB-C to HDMI adapters, in fact any adapters for monitors in Windows are very likely not to work for many reasons because the native method is always much, much better.

    But you can troubleshoot USB-C to HDMI monitor connections not working to see if one of these fixes work - I've collected them all:

    https://sortatechy.com/usb-c-cable-with-monitor/

    https://www.partitionwizard.com/partitionmanage...

    https://usbcafe.com/usb-c-to-hdmi-not-working-s...

    https://uniaccessories.com/blogs/blog/solved-us...

    https://www.youtube.com/watch?v=7IRLYIXz2TA

    Feel free to ask back any questions. If you'll post back detailed results then I may know what to suggest next, if necessary.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    2 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2022-12-10T05:25:09+00:00

    It should if you have USB-C, but even then these adapters are not that reliable - nowhere near as good as using an HDMI or Display Port cable.

    Did you try the troubleshooting steps I gave you? This will let you know if it can be made to work and remain stable.

    This is an interactive process. I give steps to perform, you do each one and then report back results until something works, so I know what to suggest next. If you need help performing any step, just ask back. But please do not skip any steps. We often find out the skipped step is the fix.

    1 person found this answer helpful.
    0 comments No comments