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I cannot use my phone's 5ghz WiFi hotspot on my PC, even though it supports it

Anonymous
2022-12-27T02:22:11+00:00

So recently I've purchased a "new" computer, I installed windows on it.. yada yada,

Here's the problem:

I use my phone's personal hotspot, because it is better than my home wifi, and when I use the 5ghz band it connects without a problem on my previous computer, but on this one it doesn't even detect it!

I've searched far and wide and it appears I'm the only one with this kind of a problem

I have followed all of the guides available here and on some other websites, but to no avail.

I've installed all of the necessary drivers and I even checked my supported radio types using

"netsh wlan show drivers"

If anyone is able to help I will gladly appreciate it

Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-12-27T23:37:19+00:00

    Have you been able to connect to the 5g wifi in the past on your computer?

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  2. Anonymous
    2022-12-27T03:05:48+00:00

    Hi Stxrmyy,

    My name is Cindy. I am sorry you are having this problem. I know it is really frustrating. I will do my best to help you with this problem.

    It is my understand that you are having problems with the 5G not being detected. I have enclosed instructions below on how to fix this problem.

    Click on Windows Key and the R key

    Type ncpa.cpl

    Then press enter

    Select the Configure button

    Click on the advanced tab

    Under properties select Wireless Mode

    Make sure the Value is Auto

    Best Wishes and Happy New Year,

    Cindy

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  3. Anonymous
    2022-12-27T04:25:46+00:00

    In the search box on the taskbar, type Command prompt. The Command Prompt button will appear. To the right of it, select Run as administrator > Yes.

    At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem:

    Type netsh winsock reset and select Enter.

    Type netsh int ip reset and select Enter.

    Type ipconfig /release and select Enter.

    Type ipconfig /renew and select Enter.

    Type ipconfig /flushdns and select Enter.

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  4. Anonymous
    2022-12-27T04:18:31+00:00

    Sorry for the late addition but I have also used this same adapter on a Linux computer and it worked fine aswell

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  5. Anonymous
    2022-12-27T04:06:33+00:00

    Hello again

    It appears that the Wireless mode has been on auto already

    I've checked my usb adapter's website aswell and it says it supports 5ghz wifi networks

    (TP-Link Archer T2U Plus)

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