Share via

hp display control stopped working

Anonymous
2022-12-21T20:50:48+00:00

This happens frequently, often several times a week. I have run "repair," to no avail.

I turned it off from the Startups page and haven't observed any difference in the computer's performance.

I could remove and reinstall it, but is it even worth worrying about?

This is how Windows explains the problem:

Description

Faulting Application Path: C:\Program Files\WindowsApps\PortraitDisplays.HPDisplayControl_4.8.67.0_x64__2dgmkzkw4h30c\win32\DisplayControl.exe

Problem signature

Problem Event Name: MoBEX

Package Full Name: PortraitDisplays.HPDisplayControl_4.8.67.0_x64__2dgmkzkw4h30c

Application Name: praid:DisplayControlApp

Application Version: 4.8.67.0

Application Timestamp: 625f5b84

Fault Module Name: ntdll.dll

Fault Module Version: 10.0.19041.2130

Fault Module Timestamp: b5ced1c6

Exception Offset: 00000000000a5078

Exception Code: c0000409

Exception Data: 0000000000000023

OS Version: 10.0.19045.2.0.0.768.101

Locale ID: 1033

Additional Information 1: 273a

Additional Information 2: 273aa1f3fe01480f0483fc5a7cc70462

Additional Information 3: 9d6d

Additional Information 4: 9d6d73ddcf0384e35b9df9211509ee4a

Extra information about the problem

Bucket ID: 124e5274a63e5ac3d846d0d83a9ea087 (1749315132395004039)

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

10 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2022-12-21T22:29:14+00:00

    Please type Device manager in the search and open the page.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2022-12-21T22:28:55+00:00

    Let's check your drivers.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2022-12-21T22:28:44+00:00

    I was asking more about the drivers.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2022-12-21T22:21:21+00:00

    Hi Grandpa,
    My name is Cindy. I am sorry you are having this problem. I know it is really frustrating. I will do my best to help you with this problem.
    Can you tell me any troubleshooting you have already tried?

    I'm at a loss for words here. In my OP I wrote that I had employed the Repair option under Apps & Features | Advanced Options and also recognized that there is a Reset and an Uninstall option there too. I am perhaps asking whether either of these options is advisable.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2022-12-21T21:24:42+00:00

    Hi Grandpa,

    My name is Cindy. I am sorry you are having this problem. I know it is really frustrating. I will do my best to help you with this problem.

    Can you tell me any troubleshooting you have already tried?

    Was this answer helpful?

    0 comments