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Dolby Atmos for Home Theater Spatial Audio Option Not Appearing on 3090 Unless I Uninstall Realtek

Anonymous
2022-11-29T02:39:57+00:00

Hey guys!

I’m having an issue that’s driving me nuts and I can’t find an answer after days of youtube and googling.

I have my gaming PC (RTX 3090) connected via HDMI to an Atmos set up (on windows 11). The system is using “NVIDIA High Definition Audio”. Every time the computer restarts or wakes from sleep I lose Dolby Atmos. Not just the ability to use it but it disappears entirely from the spatial audio, supported format, etc. options. Not even the Dolby Access app can install it. This is all fixed the moment I go to device manager > sound > and uninstall Realtek(R) Audio. Once I do that, I restart and Dolby Atmos For Home Theater is enabled in supported formats and spatial audio again.

That is until the next time the computer restarts or goes to sleep. Once that happens, all options for Atmos disappear and then I have to go back and uninstall Realtek > restart loops > so on. I just discovered that this also happens if I switch to a different game.

Has anybody encountered this issue?

Thanks ya’ll!

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-12-03T17:37:00+00:00

    Hi Greg!

    Thanks for the help, but unfortunately none of those fixes changed anything for me. This video that I found through some deep digging got me close to a fix, though.

    https://youtu.be/bY\_nXSNTRdQ

    Turns out there is a conflict with Nvidia audio and Realtek. Regardless of settings if an application uses the Mic it defaults to Reltek stereo audio. That fixed most of it.

    Now the issue that’s lingering is Dolby Atmos for Home Theater disabling itself upon sleep and forces me to restart so it reappears.

    10+ people found this answer helpful.
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  2. Anonymous
    2022-11-29T04:47:11+00:00

    Hi Monty. I'm Greg, 10 years awarded Windows MVP and Volunteer Moderator, here to help you.

    1. Update the Realtek Sound controller driver from the PC or motherboard maker's Support Downloads webpage for your exact model. While there compare to make sure you also have the latest BIOS, Chipset, Display, Network and all other drivers. If no newer then uninstall the Sound controller driver in Device Manager, restart PC to reinstall it.

    Next go into Device Manager, right click Sound controller driver to Upgrade driver, then Automatically.

    If nothing newer found in Windows Update then try again but this time choose Upgrade Driver > Browse > Let Me Pick to try all previous drivers queued there.

    1. Then if the problem persists try these fixes for Realtek drivers:

    https://windows11tools.com/fixed-realtek-high-d...

    https://www.techy.how/tutorials/win11-fix-realt...

    1. If those don't help then try these possible fixes for Dolby Atmos disappears after sleep in Windows 11:

    https://www.elevenforum.com/t/dolby-atmos-keeps...

    https://www.hawkdive.com/dolby-atmos-not-workin...

    https://www.makeuseof.com/fix-dolby-atmos-not-w...

    https://windowsreport.com/no-sound-after-sleep-...

    (Avoid ad links which intrude into editorial copy, especially DO NOT INSTALL Restoro, PC Repair Tool and Reimage ads)

    https://www.makeuseof.com/fix-dolby-atmos-not-w...

    https://www.youtube.com/watch?v=38-hpYrFAWQ

    Feel free to ask back any questions. Based on detailed results you post back I will have other suggestions if necessary.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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