Today my Windows 10 computer is suddenly unable to connect to the internet at all. When I click on the internet button in the bottom righthand corner, the only option available is Network & Internet Settings and Airplane Mode (which is turned off). All the other options are missing and I cannot see any available networks at all. I have not made any major changes to the computer.
So far I've tried the following:
- Restarting my wireless router and my computer (all my other devices are currently connected to the network except for the computer)
- Troubleshooting via the Windows troubleshooting feature (I keep getting the answer "There might be a problem with the driver for the Wi-Fi adapter," but when I click on "Try These Repairs As Administrator" I keep getting the response "not fixed")
- Ensured that, in the Network And Sharing Center Advanced Settings, the option "Turn on network discovery" is selected, with the "turn on automatic setup..." checkbox selected (issue still persists)
- Tried the option "set up a new connection or network" (I get the response "Windows did not detect any networking hardware)
- Tried updating the network adapter drivers in Device Manager (I got the response "Windows has determined that the best driver for this device is already installed")
- Tried a network reset (it seemingly did nothing at all)
After all this, I still am unable to detect any wireless network at all despite being able to do so on other devices. What else can I do to get my issue resolved?
Edit: I managed to resolve the issue by following these steps:
I went to Device Manager, found the Network Adapters option and clicked on the arrow to expand.
Next, I went to the option that was my computer's Intel wireless adapter, right-clicked and selected "Uninstall Device".
Then, a warning popup appeared saying I am about to uninstall the device from my system. I clicked the uninstall button. Please note that I did NOT check the box next to "Delete the driver software from this device".
Finally, I restarted the computer. Once I rebooted, I had the option to log onto my wireless network again!