My name is Cindy. I am sorry you are having this problem. I know it is really frustrating. I will do my best to help you with this problem.
There are several things you can try.
n the link below I have attached some troubleshooting suggestions to try.
Select Start > Settings > Privacy & security.
Under App permissions, select Microphone.
Make sure that the Microphone access and Let apps access your microphone toggles are turned On.
Next, would be to run the Troubleshooter.
Right click on the audio button on the taskbar.
Then run the troubleshooter.
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If this does not fix the problem, reinstalling the microphone drivers may fix this problem. I have attached the directions below.
- Please right click on the Start Menu and select Device Manager. Then hit enter.
This will open the Device Manager.
- Scroll down the page and click on Audio Input and Audio Output Folder.
- Do you see a Microphone file? If so, right click on it and reinstall it.
- Then restart the computer. Windows will reinstall the drivers and fix the problem.
If you do not see the driver file, scroll down the page and check to see if you can find it in the Sound, Audio, Game Controller folder. If you find it, uninstall it and restart the computer.
If you are not able to find the driver in either folder, this means it is no longer installed on your computer. The Microphone driver can be downloaded from the maker of the computer. It is free of charge.
Sincerely,
Cindy