I changed the internet provider and I need to reset wifi connection on my windows 10 computer. How do I do that?

Hello BaruchB,

I am Jaspreet Singh.

Please confirm with your internet provider what the username and password is for.

To connect to wifi you simply need to click on the wifi icon on the desktop then click on the network (new one in your case) then enter the password for the network.

You do not need a username in such case.

One reason might be if your network provider has an open wifi network but requires authentication for logging in to the network after connection. In such a case simply connect to the network via the above steps to the wifi network your new provider has set up then it will open a webpage where you will need to enter the username or password.

You do not need to clear any previous wifi networks etc for connecting to new wifi network.

Add a network option would be for a network that is already created by the SSID is hidden by the creator so your username and password will not work there.

Do you have a router provided by your ISP? If yes check on the router for an ip address it may be 192.168.1.1 or something similar.

If you get the address enter it into the browser and it should open up a page requesting username and password enter the details provided by your ISP there.

If you reach this point or have any issues please let me know.

Simply clicking on the Wi-Fi icon does not accomplish what I need. I live in an apartment building, not in a private house. So, when I click on the icon, I see all the neighbours' networks - they are all password protected, like mine.

My new ISP didn't set up the network for me, I have to do it myself; the only thing ISP provided me is username and pw.

My sense is the right thing to do is to go Settings > Network & internet > Wi-Fi

on the Wi-Fi settings screen there is an option: add network

and that's probably what I should be doing, but I am hesitant to embark on it for two reasons:

1. My old ISP hasn't kicked me out yet, so I want to continue to use his services until that happens and be ready just in case
2. I was advised to avoid tweaking with windows - the network setup should be accomplished via router itself, and not via operating system

As to this second point, I tend to disagree. It may be true in some cases, but my router doesn't seem to be programmable other than directly by ISP

I will retain the same router - no hardware change. What happens is: I have had hardware and provider service split. Meaning one company provided hardware/router, and the other the content. I know it's a rare arrangement, but it does happen.

No, this is not rare at all. People can choose their own router and network adapter, if they wish, and many do. There's a thriving market for routers and network adapters. Of course, many people who don't have a technical orientation accept whatever hardware their ISP offers, which is fine,

I thought I would easily handle it through windows 10 settings, but I don't seem to find my way around it.

This appears to be the real problem. Your network is setup and managed by your router, not by Windows. Your network is independent of your operating system. Your router doesn't run Windows, and your network exists even when your computer is powered off. People who try to setup their network through Windows run in to all kinds of trouble.

I recommend that you undo whatever Windows settings you previously made. Then, find your router's owners guide, which is also available from the manufacturer's website, and follow its directions for setting up a network. You'll have a network that is both correctly configured and secure.

What modem/router setup do you have? Will you get new equipment? If you want to make it easy to reconnect, use the same name for your router as the old one had and do the same for each band username and password the old one had. When you start it up all your old devices should reconnect without any problems.