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GTA San Andreas is not able to access to Documents Folder and thus I am not able to save my Game.

Anonymous
2022-12-23T14:38:00+00:00

GTA San Andreas has been my favorite game since childhood. I have played it so many times but everytime it seems new. On 4 October 2022, I upgraded my OS from Windows 10 to Windows 11. Yesterday I installed the Game on my PC and to my surprise, after completing the Mission, I was not able to save my game. The error said, 'Save Failed! There was an error while saving the current game. Please check your save game directory and try again'. This was my first time encountering this issue. I searched the whole web but there is very little about this topic. I have tried everything.... from reinstalling the game to changing the folder permissions to Everyone. I have tried turning off my Antivirus (Windows Defender), the Controlled Folder Access section inside it... Running the game in compatibility mode, administrator mode. But nothing seems to work. I have noticed that the GTA San Andreas User Files folder is not creating automatically as it should. The game worked smoothly with Windows 7,8 and 10. It is running without any issue in WIndows 11 too but the Save Game Error is frustrating me. Please come with a solution that can help me ASAP.

Thanks and regards

Windows for home | Windows 11 | Gaming

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  1. _AW_ 67,216 Reputation points Volunteer Moderator
    2022-12-27T23:12:15+00:00

    It looks like your user profile folder was originally C:\users\marsp

    In the registry, your user profile is still pointing to marsp, so that's where the game is trying and failing to save to.

    If you're comfortable with editing the registry, run regedit

    go to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

    Change the entry for Personal to C:\Users\Mars\Documents

    go to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders

    Change the entry for Personal to C:\Users\Mars\Documents

    Exit the registry for the changes to take effect.

    Next time you run the game, it should now save to C:\Users\mars\Documents\GTA San Andreas User Files

    Let me know if this fixes the issue.

    You may want to make sure all the values for the two registry keys above are pointing to the correct location.

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  1. _AW_ 67,216 Reputation points Volunteer Moderator
    2022-12-28T10:36:41+00:00

    You're most welcome. I'm glad I was able to help you.

    2 people found this answer helpful.
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  2. Anonymous
    2022-12-24T10:19:25+00:00

    No, it didn't work, also everytime the gta_sa.set file is being created in the Game Folder and not in the Document\GTA San Andreas User Files... I think the Game is not able to access the Documents folder

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  3. Anonymous
    2022-12-28T10:24:08+00:00

    You are a savior, you know that? This is why I always trust the Microsoft Community and the people here... Thank you so so so much!!!! May god bless you!

    1 person found this answer helpful.
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  4. Anonymous
    2022-12-23T15:40:55+00:00

    Hello AadyantSood, welcome to the Microsoft community, I'll be happy to help you today;

    I understand that you are having problems saving your GTA San Andreas game on Windows 11;

    I already had this problem on Windows 10 and the solution for me was to disable Defender real-time protection;

    Go to Windows security and click on Virus and threat protection;

    Under Virus & Threat Protection Settings, click Settings Manager;

    Disable all options on this page;

    Then start the GTA San Andreas game and try to save the game again;

    Hope this helps, see you soon!

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