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Why am I unable to install video drivers on my computer?

Anonymous
2022-12-14T09:46:55+00:00

Hello, I am using a Windows 10 Acer Computer with a Nvidia Geforce GTX 1050 graphics card. The computer is the Acer Nitro N50-600-EB11.

I was trying to update my graphics drivers earlier, due to some programs not running with my current version, when the drivers suddenly failed to update. I tried a few more times, all with the same result, before deciding to do a clean install which would delete my old drivers and install the new one. However, the install failed again and I now have no video drivers on my pc, and I am unable to install even the Microsoft Basic Display Adapter. In fact, the entire "Display Adapter" category in the "Device Manager" has disappeared. I have rebooted multiple times, downloaded and attempted to install drivers directly from the manufacturer's website, rebooted Display settings via win+ctrl+shft+B, updated and installed all latest windows updates, restored factory BIOS settings, attempted to manually install the drivers, attempted to "add legacy hardware" to the Device Manager, restored my system to a backup version, deleted all Nvidia driver information while in "Safe Mode" using Display Driver Uninstaller (DDU), yet nothing has worked. Please help me as I have spent several hours researching how to fix this issue and came up with nothing helpful.

(Provided are all screenshots of error messages and issues.)

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2022-12-15T05:20:13+00:00

    Hello, I have the same problem, could anyone help in any way?

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  2. Anonymous
    2022-12-14T10:01:08+00:00

    You have an Acer laptop and as such you install all drivers from that Laptop makers support site, and no other source, not Device Manager or Nvidia

    There maybe a shortcut on your system to that makers update utility

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  3. Anonymous
    2022-12-14T10:49:19+00:00

    Hi, I'm Elise, and I'd be happy to help with your issue.

    Can I check these are the Nvidia drivers which you have downloaded as it appear that the failure of these to install is causing the issue.

    https://www.nvidia.co.uk/download/driverResults...

    Kind Regards,

    Elise

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  4. Anonymous
    2022-12-14T10:15:16+00:00

    You have an Acer laptop and as such you install all drivers from that Laptop makers support site, and no other source, not Device Manager or Nvidia

    There maybe a shortcut on your system to that makers update utility

    Does that include if the manufacturer stopped supporting that particular product 3 years ago for graphics drivers (2019) and the latest driver for that GPU is from 6 days ago?

    Incidentally, from what I can find, the Nitro N50-600 is a desktop rather than a laptop

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