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Bluetooth Audio Choppy/Stuttering With Windows 11!! I have searched high and low on the internet for a solution, none worked

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Anonymous
2022-12-09T04:28:12+00:00

I am beyond frustrated, i spent good money on a brand new PC only for my bluetooth devices to not work, none of them. The audio is choppy, think of a bad cd skipping, that's what my Bluetooth audio sounds like all the time! It is not my bluetooth devices that are the issue, i tested it out with my iphone/ps4/etc. and the bluetooth devices work perfectly fine, its windows 11 for a fact. I've tried updating the bluetooth driver, uninstalling it, among many other things and nothing has fixed it. I even had the best buy customer service team try to fix it, they took control over my pc remotely and still no fix. I have been unable to use my bluetooth speakers, headset, etc since i bought the PC (months!!). And i've done plenty of online searching and it seems like a lot of people have this issue, why has this not been reolved yet? What is the fix?

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-06-30T09:10:54+00:00

    thank you so much. i plugged the antennas in asnd it worked, never had the isue again

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  2. Anonymous
    2022-12-10T05:16:27+00:00

    Hello Zay999,

    Welcome to Microsoft Community.

    It's unfortunate that your Bluetooth device is not working properly on your new computer, and I sympathize with you.

    Thank you for your efforts to resolve this issue and I appreciate active users like you.

    From your description, there is no problem with your Bluetooth device, this may be a problem with your system and Bluetooth device compatibility.

    Did you have this problem with your computer when you first bought it? Was the system version updated before this?

    You can head over to the Windows Update log and check it out, and if you can, uninstall the latest update.

    Open Settings > click Windows Update > Update history> Uninstall Updates > click the update you want to uninstall > click the "Uninstall" button above.

    In fact, we have recently received feedback from other users with similar problems, Microsoft attaches great importance to user experience, you can submit your ideas and suggestions through the Feedback Hub, the development team will review regularly, and every user's feedback may be noticed.

    Please share the feedback link after submitting, I will vote for you. You can also share with your friends and family members, more votes will make the development team notice more quickly.

    I won't be able to help you, but I'll leave that question open in case one of our amazing volunteers has ideas for you.

    If there is anything not clear, please do not hesitate to let me know.

     Best Regards,

     Lenka-MSFT| Microsoft Community Support Specialist

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  3. Anonymous
    2022-12-10T05:47:37+00:00

    99% of the time its going to be because of the BT driver, or less so a connected accessory.

    Sometimes there's a setting that for the connected accessory in audio devices that may help, or another driver not yet tried such as the one Windows Update may provide.

    That's about all you can do for BT besides get a USB adapter with a different chipset

    For comparison, I use BT buds all the time with Windows 11 just fine.

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  4. Anonymous
    2023-11-23T16:28:24+00:00

    And although there are many that have fixed the issues with installing their antenna's.
    There is still an issue with the blue tooth, audio studdering, mouse jump, print connections etc.
    On a motherboard without a wifi card, and no installed Bluetooth. I use an add-on usb dongle.
    Both the MB and dongle are asus.
    Putting it in 2 or 3, unconnecting all sources around it, and the PC to see what is producing the issue.
    Nothing changes. This is not an asus issue, and not a hardware issue. I can reproduce on a dell with windows 11, with the same dongle or with the onboard.
    The dongle and head phones and printer and everything else works on windows 10 and on the laptop with 10.
    This is a windows 11 issue.

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  5. Anonymous
    2023-07-19T15:41:33+00:00

    In my case I was able to solve it by disabling the wireless network adapter and the Bluethoot network connection adapter in network connections, (Press Windows + R on the keyboard and type ncpa.cpl followed by run, Right click on the wireless network adapter and disable).

    Of course you must be connected to the network by cable if you do not want to lose connection :)

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