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How do I reset my laptop to factory settings before returning it to a store.

Anonymous
2022-12-22T20:48:58+00:00

I am planning to return my laptop as I found it quite loud, and I was not satisfied with its battery life as well. But when I went to Reset This PC, it asks for how I should reinstall Windows 11. Currently I think the right one is Local Reinstall. Will this remove all my personal files and put it back to factory with all the bloatware on the laptop? Thanks.

Windows for home | Windows 11 | Accounts, profiles, and login

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  1. DYARI BARHAM 33,366 Reputation points Independent Advisor
    2022-12-22T22:07:09+00:00

    If you chose Local reinstall and If this is a branded device (such as Dell, ASUS, Lenovo, etc.), this process will restore the factory drivers, settings, and tools. If your computer is Samsung, your default apps that came with this computer should be restored. You can also check out the link below which clarifies it more:

    https://www.asus.com/support/FAQ/1013063/#:~:te....

    Please do not hesitate to ask if you need further assistance.

    ____________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  2. DYARI BARHAM 33,366 Reputation points Independent Advisor
    2022-12-22T21:21:03+00:00

    Hi PrimePixel,

    I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

    Kindly check out the link below to reset your Windows to factory settings:

    https://www.windowscentral.com/how-reset-window...

    You can choose either to keep your data or remove them before resetting your Windows.

    Please let me know if you need further assistance and keep me updated.

    ____________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    10+ people found this answer helpful.
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  3. Anonymous
    2022-12-22T21:30:30+00:00

    I took a look at the website. So if I were to do remove everything>local reinstall>and just clean data will it remove all my personal files but not the apps that came with it like any Samsung OEM apps and McAfee, since it states that it will remove all apps and programs.

    9 people found this answer helpful.
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