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Function Keys Wont Work. Seemingly Unfixable. Please Help.

Anonymous
2022-12-04T09:07:29+00:00

I have tried many troubleshooting steps for this issue, and nothing seems to work. I feel as if it's the functions themselves that do not work. F12 works, but only as an enter key with CTRL+ESC+F12. I can't use functions with onscreen keyboard or PowerToys either. Windows doesn't have keyboard drivers for my computer on their website. I have updated the drivers that exist and even uninstalled them. I can't access bios as the keys don't work. I don't have a function lock. This makes me feel as if it's a physical issue, but then why would F12 work? I can't even assign my Logitech mouse's programmable buttons to those functions. I really just want to be able to make my keyboard light up again. Please help!

Windows for home | Windows 10 | Devices and drivers

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  1. DaveM121 871.3K Reputation points Independent Advisor
    2022-12-04T09:42:26+00:00

    Hi Liam Davis1,

    I am Dave, I will help you with this.

    The actions associated to the Function keys is controlled by the PC manufacturer, because the actions vary from PC to PC.

    If a Function key is not working, try pressing the Fn key + a function key?

    If it does, try pressing Fn + Esc to turn off the Function Lock.

    If that does not solve the problem, check in BIOS if there is a setting to switch between Function and Media keys.

    If not, click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.

    100+ people found this answer helpful.
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  2. Anonymous
    2022-12-04T18:46:39+00:00

    As I mentioned, function lock is not the issue. I cannot access BIOS as the keys aren't working except in very specific cases.

    7 people found this answer helpful.
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  3. DaveM121 871.3K Reputation points Independent Advisor
    2022-12-04T10:03:54+00:00

    Hi Liam Davis1,

    Just checking with you, have you tried those steps?

    7 people found this answer helpful.
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  4. Anonymous
    2022-12-05T00:37:27+00:00

    Again, I cannot enter BIOS as these keys only work in very specific instances.

    5 people found this answer helpful.
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  5. DaveM121 871.3K Reputation points Independent Advisor
    2022-12-05T08:02:01+00:00

    Hi Liam,

    If you are unable to boot into BIOS, do you have access to another keyboard to test if the function keys are working on that keyboard?

    3 people found this answer helpful.
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