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I recently bought a laptop and finished all the settings.
Once it showed 'Not able to use PIN due to a problem (Code: 0xd000a002)'
What's wrong with my new laptop?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This error started happening to me after I did the latest Windows 11 update Version 22H2 on December 22, 2022. Don't you all test these updates out thoroughly before you release them to the public?! I guess not! Microsoft screwed this up, and they need to fix it!
I have the same problem. Except, I can’t even access my own laptop. I can’t log in to even change the settings.
Dear all,
I have been confronted with the same problem and found a solution
Go to "Settings > Accounts > Sign-in options"
First, you delete your PIN connexion and then create a new one.
Once your PIN connexion reboots, it is going to be possible to re-parameter sign-in using fingerprints.
enjoy !
recently bought a laptop and finished all the settings.
Once it showed 'Not able to use PIN due to a problem (Code: 0xd000a002)'
I'm getting this same code and I'm not techy at all so trying to fix it has been Hell! It's day 2 for me and I'm going to get fired thanks to this issue.
