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onn mouse will turn on but doesn't want to take control from the laptop

Anonymous
2022-12-26T15:21:47+00:00

I have a gateway laptop and I've been using a onn wireless mouse for it as soon as i got it, it works great but it's giving me trouble by not wanting to connect to the laptop, I've resetted my laptop, try to reconnect the mouse, switch the USB drive, even tried switching battiers, all for nothing. i mainly use my laptop for gaming so if there is any answers to what should fix this it would be greatly appreciated.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2022-12-26T16:09:31+00:00

    Hi Jacob,

    For (online) gamers Wired Mouse & Keyboard is always suggested. If there is a milli second delay due to the wireless connection that can make huge difference in gameplay. Same thing applies for USB keyboard with multi key input & Anti ghosting feature.

    If the USB is getting detected in device manager please uninstall the driver for it, it should be under HID devices & restart the PC, if you cannot find it under mouse or HID devices then go to view>show hidden devices, now check if the device appears in the list, then uninstall followed by restart.

    Please read manual for your mouse in case it requires re-pairing with its USB interface or what to do if they are paired but not working. As you have already reset your PC you have taken an extreme step, no better alternative could be suggested unless it was a hardware issue with the mouse itself, then contacting the OEM support for warranty assistance remains best option.

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  2. Anonymous
    2022-12-27T04:22:31+00:00

    Could you test the mouse on another computer?

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  3. Anonymous
    2022-12-26T16:09:54+00:00

    With regards, Tamal

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