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Hardware error LiveKernelEvent 117, 141 and a2000002

Anonymous
2023-01-20T13:03:31+00:00

Hello.

Recently though, my computer crashed very often and when I went to check I got this:

Problem Event Name: LiveKernelEvent

Code: 117

Parameter 1: ffff9807115d4010

Parameter 2: fffff8003fc13530

Parameter 3: 0

Parameter 4: 35e4

OS version: 10_0_22621

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.22621.2.0.0.256.48

Locale ID: 1036

Problem Event Name: LiveKernelEvent

Code: a2000002

Parameter 1: c8

Parameter 2: 0

Parameter 3: 0

Parameter 4: 0

OS version: 10_0_22621

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.22621.2.0.0.256.48

Locale ID: 1036

Problem Event Name: LiveKernelEvent

Code: 141

Parameter 1: ffff980708f77010

Parameter 2: fffff8003fc13530

Parameter 3: 0

Parameter 4: 3224

OS version: 10_0_22621

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.22621.2.0.0.256.48

Locale ID: 1036

These are my system specs :

System : Windows 11 Professionel (version 22h2)

CPU : AMD Ryzen 5 5600X 6-Core Processor 3.70 GHz

Graphics : AMD Radeon RX 6900XT

What should I do to prevent this happening in the future?

thanks

Windows for home | Windows 11 | Performance and system failures

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9 answers

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  1. DaveM121 881.2K Reputation points Independent Advisor
    2023-01-20T14:04:26+00:00

    Hi DURET Raphaël,

    If there are no dump files, please open the Event viewer and export out the events as an Evtx file, then upload that to a cloud server and provide a share link here for analysis.

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  2. Anonymous
    2023-01-20T14:01:48+00:00

    Hello,

    There isn't any memory.dmp folder

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  3. DaveM121 881.2K Reputation points Independent Advisor
    2023-01-20T13:44:25+00:00

    Hi DURET Raphaël,

    Is there a very large file named Memory.dmp in the C:Winows folder?

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  4. Anonymous
    2023-01-20T13:42:23+00:00

    Hello Dave,

    I think my PC isn't producing any minidump files i can't find minidump folder.

    Thanks,

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  5. DaveM121 881.2K Reputation points Independent Advisor
    2023-01-20T13:37:33+00:00

    Hi DURET Raphaël,

    I am Dave, I will help you with this.

    Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so we can take a look for you.

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