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My WH1000XM4 Sony Bluetooth headphones have bad sound quality when connected to my laptop, compared to other devices such as an iPhone where the sound is fine. This is presumably because of the hands free headset mode. I am unable to disable the hands free setting in windows 11 compared to windows 10 where I could simply fix this issue in the bottom right volume settings.
I have tried searching in device manager, but the hands free device is the only available audio output. The sound quality for this device is also stuck on 16 bit 1600Hz, again because of the hands free device mode.
Thankyou in advance for assistance.
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Answer accepted by question author
Please enter: Settings-Bluetooth and Other Devices-Devices, select "More Devices and Printer Settings" at the bottom of the page, and then you should jump to the control panel, right-click your headset here, select "Properties-Services", And uncheck "Hands-free phone service".
My Windows language is not English, the names I mentioned may be a little different, but should be similar.
