Hello DustyMusty_720,
Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you. When was the last time it worked properly?
Please try the following methods below.
**Run the Power troubleshooter:
Press Start then select Settings > System > Troubleshoot
Click Other troubleshooters then select Power > Run the troubleshooter.
**Press Start then search Command Prompt
Right click it then select Run as administrator
Copy and paste the command below then press Enter.
powercfg -restoredefaultschemes
Restart your computer
**Please try to run SFC and DISM to check for any system errors and corrupted files.
https://support.microsoft.com/en-us/help/402652...
After that, restart your computer
**Open Control Panel then select Hardware and Sound
Click Power Options
Under Preferred plans, select Balanced
Restart your computer
**Press Start then search Device Manager
Expand Batteries section
For each device you see on that section
Right click then Disable
After that, Right click then Enable
Exit Device Manager
Kindly let me know if this helps or if you have any further concerns.
Kind regards,
John DeV
Independent Advisor