Another Update, I had another one today, I had the idea to try the CTRL + Shift + Windows + B to see if that would fix it, and while it did remove the green screen, it turned black and did not come back on. If you have any insight, please let me know!
Stuttering and Lagging As Well As Green Crash Screen
Having a weird issue, had this computer about 5 years, built it myself, Was having performance issues so I replaced the Graphics card recently, but its still having issues even after a hard reset. Stuttering with multiple tabs open, lagging in computer games, and even just lagging with discord and google chrome, this also effects the windows store netflix app.
Specs
Harddrive - Kingston SA400s37960g, HDD 1TB
AMD Radeon RX 6750XT (Brand new)
AMD Ryzen 7 3700X 8Core
Windows for home | Windows 10 | Performance and system failures
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11 answers
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Anonymous
2023-01-14T03:37:12+00:00 -
Anonymous
2023-01-11T01:46:20+00:00 Hi there, took me a few days to reply because I wanted to check and see if it happened again and it just did, I updated bios which increased speed a little bit but as I said, it just had that green screen crash. after I restarted the computer it brought up the "Lets finish setting up your PC" prompt. which I assume means that it has some problems with the windows installation :/ Let me know what you think, thanks :)
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Sumit D - IA 167K Reputation points Independent Advisor
2023-01-07T08:39:50+00:00 Thanks. Please update BIOS and see if it resolves the issue:
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Sumit D - IA 167K Reputation points Independent Advisor
2023-01-07T06:09:56+00:00 Hi Nathan,
I am Sumit, here to assist you with this question.
Sounds like something isn't right, very likely your GPU.
Please disable Overclocking and XMP profiles until we complete troubleshooting. If you do not know about Overclocking, your device likely does not have it enabled.
Right-click Start>Run.
Type in msinfo32 and press enter.
Take a screenshot of the System Summary window and post it in the next reply.