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Windows 11 Update Failed Error Code 0x80070652

Anonymous
2023-01-14T20:44:57+00:00

Hello,

I am currently using Windows 10 21H1 and am trying to update to Windows 11. My laptop is compatible as said by Windows Update, PC Health Check, and Windows 11 Installation Assistant. I have tried to install through both Windows Update, and the install assistant but both have always failed with the error code 0x80070652. Beyond running automatic troubleshooters which do not find the issue, the only other solution I have been able to find is to update drivers for my device, however all of my device drivers are up to date. What can I do to get my system updated to Windows 11?

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2023-01-15T22:18:41+00:00

    Hi Cindy,

    I have updated all of my other updates, windows/drivers/etc such that everything except windows 11 shows updated now, but the update is still failing with the same error code.

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  2. Anonymous
    2023-01-15T23:17:28+00:00

    Please note: This is a user-to-user forum We are users just like you who help others. We are not employees Microsoft.

    This will update Windows components update. If you give me the information on your computer, I will look it up while you are trying the things below.

    Please type CDM in the search on the taskbar (Do not hit enter)

    Select Run as administrator (Then click enter)

    Enter each of the codes one by one. When completed restart the computer.

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    Ren C:\Windows\System32\catroot2 Catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    Best Wishes,

    Cindy

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  3. Anonymous
    2023-01-14T21:26:33+00:00

    Hi FreakyFast Deli,

    My name is Cindy. I am sorry you are having this problem. I know it is really frustrating. I will do my best to help you with this problem.

    It is my understanding you would like to upgrade to Windows 11. I notice you are currently running Windows 10 21H1. Your computer needs additional Windows 10 updates for it can be upgraded to Windows 11. Once the updates have been completed, you should be able to upgrade to Windows 11.

    Please type the word update in the search on the taskbar. Open the update page. Then complete all of the updates and all of the updates in the additional or advanced options. This is on the same page as the updates.

    Please let me know if you have any questions.

    Sincerely,

    Cindy

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  4. Anonymous
    2023-01-15T23:05:12+00:00

    Yes, I am getting the message “Windows update failed, error code 0x80070652”

    2 people found this answer helpful.
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  5. Anonymous
    2023-01-15T23:03:08+00:00

    Are you receiving an error message?

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