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Nvidia GPU (GTX 1060 6gb) not detected by system

Anonymous
2023-01-19T02:05:50+00:00

Around about a week ago I purchased a new laptop (Microsoft Surface Book 2). Upon opening the laptop, I straight away installed GeForce experience and downloaded the new game ready drivers for my GTX 1060 6gb dedicated gpu. However halfway through installation I accidentally closed down geforce experience and when I rebooted my laptop, I found that my dedicated 1060 gpu was not detected in task manager so I went over to device manager and my gpu was not listed under display adapters only my integrated Intel graphics. I checked the box saying display hidden items and sure enough my nvidia gpu showed up under display adapter greyed out. So, I right clicked it and uninstalled the drivers and restarted my laptop. But now It doesn't show up anywhere in device manger, nothing with a yellow mark next to it in other devices or PCI slots in system devices. And GeForce experience won't detect my gpu and when I try to install drivers manually from Nvidia site, I get error saying driver not compatible with this version of windows.

My laptop is 64 bit Windows 11 Pro Version 22H2

OS build: 22621.1105

Windows update does not prompt to reinstall driver when I check for updates and drivers are not automatically installed when I restart the computer. I have no system restore points before the incident as well.

I have been thoroughly searching through many forums and yt videos to find solutions, but nothing is working, and it is really disappointing since it is a brand-new laptop. I even tried "Reset this PC" and gpu is still not detected. Any help would be most greatly appreciated.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-01-19T03:48:21+00:00

    Yes, after I "Reset the PC" I tried to install the drivers and was still met with the same error.

    2 people found this answer helpful.
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  2. Anonymous
    2023-01-19T06:53:32+00:00

    Hi,

    Good to hear the issue was resolved.

    My pleasure to assist you.

    If you have other issues or concerns that I might help you with, don't hesitate to ask.

    Give back to the Community.

    Help the next person who has this issue by indicating if this reply solved your problem.

    Click Yes or No below the reply that helped you.

    Regards,

    Sabya

    1 person found this answer helpful.
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  3. Anonymous
    2023-01-19T03:56:12+00:00

    THankyou for your replies

    As you can see only My Intel Integrated graphics display is shown

    1 person found this answer helpful.
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  4. Anonymous
    2023-01-19T03:54:16+00:00

    Hi,

    Open the Start menu.

    Type in “dxdiag” into the search box.

    Click “Ok.”

    Select “Display.”

    Please provide the screenshot.

    1 person found this answer helpful.
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  5. Anonymous
    2023-01-19T03:36:26+00:00

    Hi Marlo,

    Sabya here, Independent Windows Adviser. Hope you are doing well.

    After doing the reset of the pc did you install the Nvidia drivers? Installing the drivers should help with the detection of the GPU.

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