I want to switch my network from 2.4ghz to 5ghz.

Hi, I'm Douglas. Welcome to the community. I'm happy to help you today

I understand that your internet network doesn't work as it should, initially test the steps below one by one in the order they are and at the end of each one check if the system is back to normal

• Troubleshooting follow the steps mentioned below

Settings > Update & Security > Troubleshooting > Additional Troubleshooting > Internet Connection > Run the Solution

Also try the Troubleshooting for Network Adapters on Following the same path:

Settings > Update & Security > Troubleshooting > Additional Troubleshooting > Network Adapters (Run the solution)

after that test the following

1: On the Start screen type CMD to open the list of options in Search;

2: Right-click on the Command Prompt option;

3: Click on Run as Administrator option;

4: On the Command Prompt screen, run the commands described below, pressing Enter at the end of each line:

ipconfig /release <Enter>

ipconfig /renew <Enter>

ipconfig /flushdns <Enter>

ipconfig /registerdns <Enter>

nbtstat -rr <Enter>

netsh int ip reset all <Enter>

netsh winsock reset <Enter>

These commands are for resetting the IP configuration and network-related caches that may be stored on your computer.

Restart your computer and run the tests again.

I also advise you to go to your computer manufacturer's website in the support section to look for your model and download the latest network and WLAN drivers and install them on your computer again.

test again if everything is working as it should.

I hope this information helps you, post the results again. We are available

Regards,

Douglas R.

Here is something else we can try.

Please type Device Manager in the search and open the page.

Scroll down the page and click on the Network adapter.

Right click on the Wireless card in the device manager then click on Properties.

Check to see if it is set to 5.0 Ghz. Change it if it is not set to 5.0 Ghz.

Click on apply and ok.

Close the device manager and restart the computer. Windows will add the new settings.

Check to see if it has been fixed.

Best Wishes,

Cindy

5ghz is enabled on my network, my computer just doesnt want to switch to it

Its set to 2.4ghz , i switched it to preferred band 5Ghz and it doesnt apply the changes

Did all steps and restarted my pc and still on 2.4ghz even if the band is on prefered 5ghz