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Event viewer Applications and Services Logs Empty!

Anonymous
2023-01-15T12:31:23+00:00

Hi

When I checked the Event viewer today All the applications and services logs are empty (apart from windows power shell).

I needed to look at Hardware events in particular.

I ran through this I found online: https://answers.microsoft.com/en-us/windows/forum/all/missing-events-in-event-log/b884b821-42c7-4201-9e5f-88c5c7c5c861

but no luck

OS Name Microsoft Windows 10 Pro

Version 10.0.19044 Build 19044

System Manufacturer ASUS

System Type x64-based PC

Processor AMD Ryzen 9 5950X 16-Core Processor, 3401 Mhz, 16 Core(s), 32 Logical Processor(s)

Installed Physical Memory (RAM) 128 GB

I am on the verge of upgrading to windows 11 would this sort the issue?

please advise

Many Thanks

Jon

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2023-01-17T05:18:09+00:00

    Hi Jon,

    Thank you for your additional clarification on this issue.

    I notice that you think there seems to be a hardware problem with the device, so you want to look at the log to find out some details? Normally, if your device does experience a hardware failure, the corresponding log will be generated in the hardware event. I looked at the event viewer on multiple test devices, and because they all worked very well, they all showed up as 0 in the hardware event.

    Therefore, either your device does not actually have a hardware error, or the system has an exception and does not recognize the hardware error.

    In the current situation, if you can, you can try upgrading to Windows 11 and see if you can solve the problem you are currently experiencing. Or, I can first provide you with some repair schemes to confirm whether the abnormal system can be fixed.

    Restore the system using commands.

    Using the following commands(Please run the Command Prompt as an administrator ("Win" logo key + "Q", enter "cmd", select "Run as administrator"), and enter the following commands one by one.).

    sfc /scannow

DISM /Online /Cleanup-Image /RestoreHealth

    After the execution is complete, restart your device to check whether there are any exceptions.

    Download the image file to restore the system.

    See the following links for graphic instructions on how to do this:

    How to: Perform a Repair Upgrade Using the Windows 11 or Windows 10 ISO file

    Disclaimer: Please back up all your important data before performing it.

    This is a relatively complete system repair method, using this scheme can be a complete repair of your system.

    Best regards,

    Mitchell - | Microsoft community support expert from MSFT

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  2. Anonymous
    2023-01-16T10:54:25+00:00

    Hi Mitchell,

    Many thanks for your reply much appreciated!

    I don't have any 3rd party optimization programs installed. I did clear temporary files in the storage settings last year Nov and temp files from

    Local > temp. I only just checked event viewer yesterday as I thought I had a hardware issue.

    All the applications and services logs are still empty (apart from windows power shell) its not logging anything.

    thanks

    Jon

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  3. Anonymous
    2023-01-16T10:55:58+00:00

    Many Thanks yep I have ordered a back up drive and as soon as thats in place I will make the jump to windows 11 I think

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  4. Anonymous
    2023-01-16T07:23:39+00:00

    Upgrades are likely to clean the event logs.

    If there were operating system or registry problems they are often fixed with upgrades.

    Windows 11 has a default 10 day go back period that can be modified to 60 days.

    It is always best to make free backup images before major upgrades.

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  5. Anonymous
    2023-01-16T07:02:31+00:00

    Hello Jon,

    Welcome to Microsoft Community.

    Typically, logs in applications and services are automatically generated as you use them, and if you do not specifically delete logs in the event viewer, the logs should be retained.

    Is there any three-party optimization program installed on your device, such as the application that will automatically clear cached data and temporary files? Such applications may have Settings that automatically clean up log files, as well as blue screen dmp files. If you have such a program installed on your device, please uninstall it and remove it, and then use it for a while to see.

    If it's as I suspect, the cause of the problem has already been found, and you don't need to upgrade Windows 11 to try and fix it.

    If anything is unclear, please do not hesitate to let me know.

    Best regards,

    Mitchell - | Microsoft community support expert from MSFT

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