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Computer storage isn't adding up

Anonymous
2023-01-21T04:41:49+00:00

I've encountered a bizarre issue with my Windows 11 computer recently. My computer came with 221 gigabytes of space on the C: drive, and it says right now that there are only around 7 gigabytes left. I have had this computer for a bit, and have downloaded a bunch stuff, but when I looked at my storage settings, and it still said that I had around 7 gigabytes left, but I counted how many gigabytes each individual category was taking up and it didn't even add up to 200 gigabytes.

After that I brushed it off thinking it was nothing. Today I decided to check each folder in my C: drive and roughly added everything up, again, to less than 200 gigabytes.

I bought an antivirus application to do deep scans, a while back, and I deep scanned my computer today and found no malware of any sort. I'll also mention that I got the antivirus application because of a similar but worse issue. Around a month or two ago I think, I ran into an issue where my C: drive and storage settings displayed 0 bytes free. To try and fix this issue, I ran a Windows program to try and get rid of the potential threat as well as buying an antivirus software, which I thought did the trick.

I will run a Windows scan to try and find anything, and I will try and update this if I find anything. Help is greatly appreciated.

Windows for home | Windows 11 | Files, folders, and storage

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  1. Anonymous
    2023-01-22T08:24:27+00:00

    The disk 0 has 3 recovery partitions.

    One of the recovery partitions displayed 14.27 GB with 14.27 GB free space.

    If there is an empty partition then the free space can be incorporated into the data partition.

    The orphaned recovery partition can also be identified and deleted creating a small amount of additional free space.

    Please run these bat scripts and post share links into this thread using one drive, drop box, or google drive.

    (bat scripts by default prompt antivirus software and require manual overrides)

    https://www.tenforums.com/attachments/bsod-crashes-debugging/360137d1645183388-batch-files-use-bsod-debugging-tuneup_plus_log.bat

    https://www.tenforums.com/attachments/bsod-crashes-debugging/355861d1640707960-batch-files-use-bsod-debugging-diskparinfo.bat

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  2. DYARI BARHAM 34,181 Reputation points Independent Advisor
    2023-01-22T08:10:13+00:00

    Thanks for sharing the screenshot.

    Your C Drive is about to be full as you mentioned but your D drive has more free space.

    Have you tried the provided steps to free up spaces on your C drive? Have you installed the Treesize tool to identify which file and folder consumes the free space?

    Please keep me posted.

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  3. Anonymous
    2023-01-22T03:29:41+00:00

    Hi, here is the screenshot you asked for. Let me know if this is incorrect.

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  4. DYARI BARHAM 34,181 Reputation points Independent Advisor
    2023-01-21T06:49:18+00:00

    Hi Kate,

    I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

    To better help you, kindly right click on Start > Disk Management > Maximize it > Take a screenshot and post it back.

    Kindly access the link below:

    https://www.jam-software.com/treesize_free

    Download then run the free TreeSize tool as administrator to identify which file or folder consumes the free space.

    Meanwhile, you can try the following steps to free up disk space:

    https://support.microsoft.com/en-us/windows/fre...

    Please let me know if you need further assistance and keep me updated.

    ____________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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